▷ Apply Now : Female Spa Manager

Spa Manager – Role & Responsibilities (Female)

Guest Engagement : Warmly welcome guests, provide consultations, and ensure a relaxing, personalized spa experience.

Appointment Management : Efficiently handle phone calls, online bookings, and schedule appointments to optimize spa flow.

Service Knowledge : Be fully knowledgeable of all therapies and treatments; guide guests and answer queries confidently.

Sales & Promotions : Promote spa packages, memberships, and gift vouchers to drive sales and guest retention.

Billing & Accounts : Maintain accurate billing records and ensure secure handling of cash, cards, and other transactions.

Guest Feedback : Actively seek feedback and reviews to enhance service quality and guest satisfaction.

Cost Control : Monitor supplies, manage expenses, and follow standard procedures to reduce wastage.

Hygiene & Cleanliness : Maintain high standards of sanitation; coordinate with housekeeping for clean and safe treatment areas.

Service Excellence : Work closely with therapists to ensure top-quality, consistent, and personalized guest experiences.

Standard Operating Procedures (SOPs) : Ensure strict compliance with all spa protocols and operational standards.

Guest Grievances : Address complaints promptly, resolve issues efficiently, and escalate critical concerns as needed.

Reception & Inventory Management : Keep the reception organized, manage inventory, and prevent shortages or pilferage.

Job Types : Full-time, Permanent, Fresher

Pay : ₹25, ₹35,000.00 per month

Benefits :

• Commuter assistance
• Food provided
• Leave encashment
• Paid sick time

Work Location : In person