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TINGIndia

5 hours ago

Job description

Role Summary :

We are looking for a dynamic, strategic, and hands-on Group Account Manager to take ownership of Ting’s branding & packaging vertical. The role combines client-facing responsibilities with internal team leadership, ensuring seamless project execution, creative excellence, and operational efficiency. You will be the go-to person for all branding & packaging projects, driving both creative output and team growth, while maintaining a high level of client satisfaction.

Key Responsibilities :

Client-Facing Responsibilities :

Act as the primary point of contact and escalation for all branding & packaging projects.
Strategically contribute to client projects, providing creative insights, asking the right questions, and ensuring projects meet business objectives.
Ensure timely and high-quality delivery of all project milestones, while managing client expectations effectively.
Oversee project billing, invoicing, and adherence to financial timelines.
Collaborate closely with cross-functional teams (strategy, design, copywriting, web) to deliver cohesive brand solutions.

Internal Team & Operational Responsibilities :

Maintain and track the health of the branding & packaging vertical at the project level, identifying bottlenecks and opportunities for improvement.

Onboard new projects, define processes, and assemble high-performing project teams.

Drive creative collaboration and knowledge sharing across functions.

Spearhead adoption of new processes and tools across teams to improve efficiency and quality.

Identify and implement AI-led initiatives to streamline creative processes and enhance team productivity.

Coach, mentor, and upskill the team to build confidence, improve timelines, and foster a culture of continuous learning.

Skills & Experience

Proven experience leading branding & packaging projects in a creative agency or similar environment.

Strong project management skills with the ability to manage multiple projects simultaneously.

Deep understanding of branding, design, packaging, and creative strategy.

Ability to think strategically and contribute creatively to client projects.

Comfortable managing client relationships and delivering high-quality presentations.

Experience in process building, team leadership, and operational excellence.

Knowledge of AI tools for creative workflows is a plus.

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Account Manager • India