Technical Product Manager - Search Foundations

About the Role

This is a critical role where you will be entrusted with the stability and reliability of our search endpoint, a cornerstone of the Workday customer and user experience. You will be the product lead responsible for ensuring our search functionality is unfailingly reliable. The stability of this core service directly impacts customer happiness and their ability to efficiently use the full power of the Workday platform. In this position, you will forge close partnerships with key organizations across Workday, including search client-side engineering, infrastructure, and customer support.

Responsibilities

• Lead the preparation and delivery of a high performing and efficient search backend
• Demonstrate customer empathy, connect with customers (internal and external) effectively, and assist in driving successful implementations
• Drive product requirements and development for service improvements that contribute to platform objectives
• Clearly define and communicate product requirements in Confluence and JIRA
• Analyze data to establish, monitor, and measure success metrics
• Prioritize features, bugs, and partner with engineering to lead remediation and release process
• Work collaboratively with sophisticated multi-disciplinary teams across all functions of the organization to ensure successful product development and launch
• Understand the overall Workday product portfolio and customers to create strategic solutions that drive internal and customer value
• Review and provide constructive feedback on technical aspects of the product
• Maintain high team morale, excitement, and momentum

About You

Basic Qualifications

Other Qualifications