Sr. System Reliability Engineer

What s in it for you

PPE is seeking a production service-oriented, self-driven, and motivated Infrastructure SRE to join the team and help to build out our existing infrastructure and troubleshoot problems as they arise, ensuring the highest levels of systems and infrastructure availability of Netskope s production services. You will also be responsible for integrating services health metrics, identifying / measuring these service health indicators and providing creative tool sets for the frontline operations support teams.

Required skills and experience

• A minimum of 5 - 7 years of experience working in a production data center environment with 1000+ servers
• Experience troubleshooting complex issues and correlating data from multiple sources such as service applications, linux systems and the network.
• Deep knowledge of metrics platforms such as Prism, Prometheus, Grafana, Graphite, Sumo Logic etc, and expertise in the collection, analysis and correlation of metrics.
• The ability to deep dive into network troubleshooting areas such as packet analysis, HTTP / HTTPs, tunneling protocol, load balancer issues, etc.
• A comprehensive understanding of computer internals and architectures, and experience maintaining common Linux / Unix applications and services.
• Experience with modern cloud and virtualization technologies such as Docker, Kubernetes, AWS, GCP, KVM, OpenNebula, OpenStack or other orchestration platforms.
• Strong software development skills using Python, C, C++, Go, etc.
• Deep expertise with operational support systems, automation, and CI / CD tools.
• A demonstrated ability and willingness to act as subject matter expert, tracking technology / industry trends, and providing data-driven reasoning for technology path recommendations.

Education

• BSCS or equivalent required, MSCS or equivalent strongly preferred

Skills Required

Unix, Kvm, C++, Data Security, Http, Python