City Head - Hyderabad

ConfidentialHyderabad / Secunderabad, Telangana, India

4 days ago

Job description

About Us

Blitz enables Same-Day Delivery for eCommerce brands to provide the best on-time delivery experiences to their customers. Blitz aims to simplify scalability & unlock the growth of new-age eCommerce brands by making Same-Day delivery more convenient, reliable & affordable. Same-Day Delivery helps brands with converting their browsers into buyers, serving as a competitive advantage and reducing working capital challenges. Blitz currently engages with enterprise brands with category focus into Fashion, Beauty & Personal Care and Healthcare; helping them with 30% - 40% increase in their website conversions & increasing retention by 2x by providing best in class experience.

Key Responsibilities

Should be able to build & manage the team of ACH, Motherhub & Indirectly TL.
The right individual will have solid business judgement, effectively communicate team goals, and drive a fast-paced organization to deliver results with a focused and pragmatic approach to the business.
Achieve operational excellence and drive process improvements which are scalable.
Understand & fulfill client requirements towards logistics operations.
Should have a very good problem solving skills & bias to action
Responsible for smooth process execution with high attention to quality & On-time Deliveries as a key north star metric.
Responsible for managing cities Profit & loss and work towards cost deduction for profitability of the city.
The manager's success will be measured by their ability to drive operational efficiencies across all processing areas whilst improving internal and external customer experience.
Actively seek to implement and distribute best practices across all operations.

Basic Qualifications

Graduation degree (Math, Statistics, Engineering, Science, Business, Logistics) from an accredited university with 2 to 4 Years of similar experience.

Excellent written and verbal communication skills both remotely and face-to-face.

Good knowledge of employment law and HR policies and procedures.

Metric Focussed and ability to dive deep with data

Proven coaching and leadership skills including evidence of successful succession planning models.

A proven track record of implementing, delivering large projects and communicating effectively to the senior Level.

Preferred Qualifications

Strong attention to detail and excellent written and oral communication skills required

Ability to organize and manage multiple tasks simultaneously

Ability to handle changing priorities and use good judgement when working in stressful situations

Decisive, confident, and experienced with influencing others

Knowledge and understanding of last-mile logistics will be a huge plus

Skills Required

Logistics Operations, Process Improvements, Problem Solving

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City Head • Hyderabad / Secunderabad, Telangana, India