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Team Lead - Employee Relations

Team Lead - Employee Relations

ZeptoBengaluru, Karnataka, India
2 days ago
Job description

Role : Stakeholder Management / Problem Solving / Key understanding of manpower dynamics / Liasoning with Govt officials , Labour laws

Location : PAN India

Core Areas : Industrial relations and employee relations to be maintained as per the guidelines and the purview of the law. Knowledge of labour law and compliance.

Qualification : MBA-HR or any HR-related specialization.

Experience : 2-4 years of experience in Human Resources preferably from warehouse and supply chain background. Experience in blue collar workforce management is preferred.

Key responsibilities :

  • Collaborate with the city teams and HR team to maintain a positive and compliant workplace by handling employee grievances, conducting investigations, managing conflicts, and ensuring adherence to labor laws and company policies
  • Conflict resolution : Act as a primary point of contact for employees and managers, mediating conflicts and resolving grievances in a timely and effective manner.
  • Investigations : Conduct thorough and objective investigations into employee complaints and disciplinary issues, ensuring fair and consistent processes.
  • Legal compliance : Ensure compliance with all relevant labor laws, regulations, and company policies by staying updated on legal changes and providing guidance to management.
  • Policy and procedure : Assist in developing, implementing, and communicating workplace policies, procedures, and programs related to employee conduct and relations.
  • Risk mitigation : Proactively identify potential risks and develop strategies to prevent future employee relations issues and mitigate legal exposure.
  • Training and development : Coach managers on performance management, conflict resolution, and other employee relations topics.
  • Employee engagement : Implement initiatives such as surveys, feedback channels, and recognition programs to promote a positive and engaged workforce.
  • Prevent any type of unionisation in the organisation and has ability to maintain confidentiality and handle sensitive situations with diplomacy and integrity.
  • Work with the city team and local liasoning for maintaining the business continuity.

What We’re Looking For

  • People with endless curiosity and hunger to learn
  • Owners who will think of Zepto as their own venture
  • Operators obsessed with customer experience
  • Good knowledge of labour regulations
  • Possess exceptional interpersonal, negotiation, and conflict-resolution abilities.
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    Team Lead • Bengaluru, Karnataka, India