Travel Associate

Job Title :  Travel & Expense Analyst

Location :  Pune

Budget :  Up to 8 LPA

Experience Required :  Minimum 2 years

Job Summary :

We are seeking a detail-oriented and proactive  Travel & Expense Analyst  to manage and support the organization’s Travel & Expense (T&E) operations, including the administration of the Concur system and the corporate credit card program. The role requires a customer-centric approach, analytical mindset, and a strong ability to manage multiple tasks in a dynamic environment.

Key Responsibilities :

Serve as the  lead administrator  for Concur expense management and the corporate credit card program.

Deliver superior  customer service, training, and ongoing support  to employees using the Concur T&E system.

Assist employees  with travel bookings as needed, ensuring adherence to company travel policies.

Book  healthcare provider travel  as required.

Perform regular  audits of T&E expense reports  and validate receipts in compliance with company policies.

Process credit card applications  and manage program-related activities.

Reconcile  credit card charges  and  billable expenses  accurately and timely.

Develop and maintain  SOPs, user guides, and training documentation for T&E processes.

Identify and implement  process improvements for increased efficiency, compliance, and scalability.

Support the  preparation of departmental dashboard reports  and assist in logistics for internal events and meetings.

Manage multiple priorities  and ad hoc tasks as assigned.

Required Qualifications & Skills :

Bachelor’s degree or equivalent combination of education and relevant experience.

Minimum  2 years of hands-on experience with Concur Travel & Expense .

Minimum  2 years of experience using a GDS system , preferably  Worldspan .

Strong  organizational, analytical, and time management skills .

Excellent  written and verbal communication .

High  proficiency in MS Office Suite , particularly Excel and Word.

Ability to work both  independently and collaboratively  in a team environment.

Proactive, self-starter with a strong sense of  ownership, urgency, and accountability .

Capacity to handle  calculations and reconciliations  with precision.

Able to adapt quickly and maintain effectiveness during periods of change or ambiguity.

Preferred Skills :

Prior experience in  credit card program administration .

Familiarity with  corporate travel and expense policy compliance .

Critical Competencies for Success :

Business Acumen :  Understands broader business and industry context to guide effective decision-making.

Strategic Agility :  Learns and adapts quickly; generates innovative solutions.

Disciplined Execution :  Delivers with quality and speed; results-driven.

Organizational Collaboration :  Works across teams and departments to ensure a unified approach and service excellence.