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AI Agent ServiceNow Developer- Up to 35 LPA-Contract
AI Agent ServiceNow Developer- Up to 35 LPA-ContractTrilyon, Inc.Β β€’Β hyderabad, telangana, in
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AI Agent ServiceNow Developer- Up to 35 LPA-Contract

AI Agent ServiceNow Developer- Up to 35 LPA-Contract

Trilyon, Inc.Β β€’Β hyderabad, telangana, in
2 days ago
Job description

πŸ“Œ Position : AI ServiceNow Developer

πŸ“ Type : Long Term Contract

πŸ“ Location : Hyderabad (Hybrid β€” 2 days onsite & 2 days remote per week)

πŸ”§ Required Experience & Skills

The ideal candidate must have a minimum of 6+ years of strong commercial hands-on experience working with ServiceNow, with expertise in the following :

Core ServiceNow Expertise

  • ServiceNow CSM, ITSM, CSDM, CMDB, Service Portal development (new pages, themes, widgets, menus, and search sources)
  • ServiceNow Integrations with external platforms like Salesforce, NetSuite, Jira, and 3rd-party AI tools
  • Administration of :
  • Incident / Problem / Change / Case Management
  • Accounts, Contracts, Service Catalog, Knowledge Management
  • Notifications, SLAs, Dashboards & Reporting, Self-Service Portal

Platform Development

  • Strong hands-on experience with :
  • Scripts, Business Rules, Client Scripts
  • Workflows, UI / Data Policy, ACLs, REST / SOAP Web Services
  • Advanced reporting & analytics
  • SLA workflows with complex scripting
  • Writing ATF test cases and executing functional testing
  • πŸ€– AI-Related Requirements

  • Recent hands-on exposure to AI within ServiceNow , such as :
  • AI Agent
  • AI Control Tower
  • Now Assist
  • Integration with external AI platforms / models
  • Minimum Qualifications

  • Minimum 6+ years of strong ServiceNow development experience (Service Portal, ITSM, CSM & Integrations)
  • AI implementation exposure within ServiceNow (highly desired)
  • Strong understanding of OOTB vs customizations
  • Knowledge or background in :
  • ITIL, CSDM & ISMS concepts
  • Service Desk / Operations processes
  • SaaS, SOA architecture and real-world application
  • Strong communication skills and ability to work with globally distributed stakeholders
  • Ability to manage multiple projects in a fast-paced agile environment
  • Preferred Skills

  • Software development experience with :
  • JavaScript, HTML, CSS, AngularJS, Bootstrap, AJAX
  • πŸ’Ό What You Will Do

    As a Senior AI ServiceNow Developer , you will work within the Business Systems Team supporting the entire ServiceNow lifecycle, including design, development, enhancements, testing, deployment, administration, and support.

    You will focus on enhancing and expanding existing ServiceNow modules already in use, including ITSM, CSM, Service Portals, AI & Integrations , which act as a core capability for internal and external customer experience.

    Key Responsibilities

  • Take ownership of small-to-medium initiatives, from requirement gathering to delivery
  • Implement new platform features, enhancements, and automation capabilities
  • Update and extend the Service Portal with customized widgets, pages, and UI elements
  • Build and maintain integrations with enterprise applications (REST, SOAP, Webhooks, AI tools, etc.)
  • Perform day-to-day platform administration and provide technical support
  • Develop and maintain service request workflows, catalog items, tasks, SLAs, and reporting
  • Create and execute test plans for ongoing platform improvements
  • Train and enable end users and internal teams on new functionality
  • Create a job alert for this search

    Servicenow Developer β€’ hyderabad, telangana, in

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