Program Manager, E-Learning Delivery (Contract Role)
Location : Remote / Hybrid
Start Date : Immediate / ASAP
Role Overview
The Program Manager will lead the end-to-end delivery of a multi-module Life Sciences learning content development program. The role is responsible for planning, coordinating, tracking, and ensuring timely delivery of all milestones across instructional design, SME reviews, content development, video / animation production, QA, and LMS deployment.
Key Responsibilities
- Own overall program execution, delivery roadmap, governance, and stakeholder alignment.
- Develop and manage the project plan, module-wise development calendar, risk register, and tracking dashboard.
- Coordinate cross-functional teams including Instructional Designers, Content Writers, SMEs, eLearning Developers, Animators, QA, and LMS teams.
- Facilitate requirement workshops, sprint planning, stand-ups, weekly governance calls, and Steering Committee reviews.
- Ensure adherence to ADDIE framework, instructional design quality, WCAG compliance, and SCORM / xAPI specifications.
- Drive structured SME engagement — storyboards validation, content sign-offs, and turnaround SLAs.
- Manage change requests, scope updates, documentation, and version control.
- Monitor and enforce quality criteria across deliverables (accuracy, pedagogy, interactivity, user experience).
- Manage dependencies, risks, and escalations proactively.
- Deliver timely reports : project status, RAG dashboards, risk log, variance analysis, and financial tracking.
- Ensure seamless deployment and post-go-live learner feedback integration.
Required Experience & Skills
10+ years of experience in program / project management delivering large-scale digital learning, eLearning, or L&D transformation projects.Proven experience managing content development teams and multiple stakeholders in a fast-paced delivery environment.Familiarity with Life Sciences / Healthcare / Pharma domain (Clinical / Regulatory / Safety / Commercial preferred).Hands-on experience working with :Instructional design workflowsSCORM / xAPI-based eLearning deliveryLMS / LXP platforms and integration cyclesStrong command of project tools (Jira, MS Project, Asana, Monday.com, Excel trackers).Excellent stakeholder management, communication, and documentation skills.Ability to manage vendor teams and contract staff effectively.PMP / Prince2 / Agile certification preferred but not mandatory.