Role : Snowflake Engineer - Operations
Location : Chennai
Experience : 3+ Years
Immediate Joiners Only
Job Description : Mandatory Skills :
- SQL Proficiency : Ability to write, troubleshoot, and optimize queries in Snowflake.
- Snowflake Architecture Knowledge : Understanding of virtual warehouses, roles, stages, tasks, and platform features.
- User Management : Experience with role-based access control, permissions, and supporting Snowflake users.
- Scheduling / Orchestration Tools : Familiarity with tools such as Airflow, dbt, or Snowflake tasks.
- Collaboration Skills : Ability to work with data engineers and analysts to resolve data refresh and access-related issues.
- Communication Skills : Strong verbal and written skills for documenting issues and coordinating with global stakeholders.
Roles & Responsibilities :
Delivery and Execution :
Monitor Snowflake platform health, including query performance, storage usage, and virtual warehouse efficiency.Respond to incidents and service requests related to Snowflake access, slow queries, pipeline failures, and data availability issues.Perform routine support tasks such as access provisioning, job reruns, and environment synchronization in coordination with engineering teams.Assist in query tuning and collaborate with users to resolve performance bottlenecks or data access issues.Track issues through ticketing systems, ensuring accurate status updates, timely closure, and root cause documentation.Support and Enablement :
Act as the first point of contact for Snowflake-related issues and coordinate with DevOps and platform leads for advanced troubleshooting.Participate in platform updates, patch rollouts, and maintenance windows as required.Maintain detailed logs of incidents, configurations, and troubleshooting steps for knowledge reuse.Engage in support calls, sprint reviews, and operations stand-ups to stay aligned with evolving priorities.