Customer Service Representative

Job Title : International Customer Support Executive

Location : Gurgaon (Remote – Work From Home)

Shift : Rotational, including night shifts

Experience : 0–2 years | Freshers Welcome

Joining : Immediate

Role Overview : We’re looking for enthusiastic and customer-focused individuals to join our international support team. As a Customer Support Executive, you’ll handle voice / email / chat interactions with global customers, ensuring prompt resolution and a seamless experience.

Key Responsibilities :

• Manage inbound and outbound customer queries via voice / email / chat
• Provide accurate information and resolve issues with empathy and professionalism
• Maintain service quality and adhere to process guidelines
• Document interactions and escalate unresolved concerns when necessary

Requirements :