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Senior Account Manager / Client Success Strategist
Senior Account Manager / Client Success StrategistBloomX Business Solutions • Republic Of India, IN
Senior Account Manager / Client Success Strategist

Senior Account Manager / Client Success Strategist

BloomX Business Solutions • Republic Of India, IN
18 hours ago
Job description

Location - India (Remote)

🕒 Experience : 2–5 Years

🚀 Immediate Joiners Preferred

About BloomX

We are a fast-growing 360° digital-first marketing agency working with India’s most ambitious brands across beauty, D2C, entertainment, astrology, luxury, education, and global markets.

Our team of 85+ Bloomers thrives on ownership, curiosity, and impact.

If you love solving brand problems, driving growth, and being the bridge between strategy and flawless execution, this is your seat at the table.

What You Will Do

Client Management & Growth

  • Be the primary face & voice of BloomX for your brands
  • Own revenue, retention, CSAT, and long-term success of each account
  • Understand business goals and convert them into roadmaps and measurable KPIs
  • Identify upsell / cross-sell opportunities and drive expansion

Strategy + Execution Leadership

  • Lead monthly social media and performance marketing strategies
  • Analyze market, audience, competitor moves & trends to craft sharp campaigns
  • Translate briefs into actionable content + media plans
  • Review creatives, scripts, insights, reports before client sharing
  • Project Ownership

  • Manage internal coordination across Content, Design, Media, Video, AI
  • Track deliverables, deadlines, and budgets — no surprises for clients
  • Maintain documentation, reporting trackers, MOMs & feedback logs
  • Team Leadership

  • Mentor, guide and develop Account Executives / Coordinators
  • Inspire teams with clear communication, problem-solving & accountability
  • Represent the client internally with clarity and confidence
  • What Success Looks Like

  • Campaigns delivered smoothly & on time
  • Client satisfaction → Client retention → Client referrals
  • Every monthly plan backed by strategy, not routine posting
  • Strong working relationships with founders & department heads
  • Being the go-to person for both clients & internal teams
  • Requirements

  • 2–5 years of experience in Digital Agency Account Management / Client Servicing
  • Strong understanding of :
  • ✓ Social Media Marketing

    ✓ Performance Marketing basics

    ✓ Influencer marketing

    ✓ Content + Strategy + Analytics

  • Excellent communication (client calls, emails, presentations)
  • Proactive, structured, and comfortable handling pressure & speed
  • Leadership mindset — takes ownership, not instructions
  • Nice-to-Have

  • Experience pitching and closing business
  • Exposure to AI-assisted creative or ad workflows
  • Worked on multi-industry portfolios
  • Why BloomX

  • Work directly with founders & brand decision-makers
  • High-ownership environment, you grow as the company grows
  • Massive learning curve with real business impact
  • Young, passionate tribe that believes
  • “If it’s worth doing, it’s worth doing well.”

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    Senior Account Manager • Republic Of India, IN

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