Role Overview
As our AI & Workflow Automation Specialist, you’ll design, implement, and optimize end-to-end automated systems using no-code / low-code platforms and AI tools. You’ll work closely with stakeholders across marketing, sales, operations, and product to :
- Identify repetitive tasks and bottlenecks
- Map and document current workflows
- Build scalable, resilient automations that free up team bandwidth
- Integrate AI agents (ChatGPT, custom GPTs) to add intelligence, personalization, and error handling
What You’ll Do
Design & Build AutomationsCreate workflows in Zapier, Make, n8n,GPT agent mode or similarConnect apps via webhooks, APIs, and built-in integrationsAutomate lead generation, CRM updates, email sequences, reporting, and moreImplement AI-Powered LogicEmbed ChatGPT or other LLM agents into workflows for dynamic content generation, data enrichment, and decision-makingBuild custom GPTs or OpenAI API scripts to handle specialized tasksOptimize & MaintainMonitor performance, error rates, and throughputRefine triggers, filters, and actions to maximize reliability and speedDocument processes, version control workflows, and train team membersCollaborate & AdvisePartner with product, marketing, and operations teams to prioritize automation opportunitiesProvide best-practice recommendations on tool selection and architectureKeep abreast of emerging no-code / AI platforms and propose pilot projectsWhat We’re Looking For
Experience & ExpertiseUnderstanding in Prompt engineering and NEWgen AI.1 year of implementing workflow automations in Zapier, Make (Integromat), n8n, or equivalentHands-on with AI integration—ChatGPT, custom GPTs, or similar LLM agentsTechnical SkillsStrong API / Webhook knowledge; ability to build advanced API callsBasic scripting (Python, JavaScript) for custom logic or data transformationsFamiliarity with CRMs (HubSpot, Zoho), Airtable, Google Workspace, and common SaaS toolsSoft SkillsExcellent problem-solving : break down complex processes into modular workflowsClear communicator : write concise documentation and explain technical concepts to non-tech stakeholdersProactive and detail-oriented : anticipate edge cases and build robust automationsNice-to-Haves
Certifications or partner status with Zapier, Make.com, or another automation platformExperience building dashboards (e.g., Data Studio, Tableau) for automation insightsBackground in SaaS operations.