Job Title : Operations Manager
Department : Operations
Reports To : Chairman & Managing Director
Job Summary :
The Operations Manager will be responsible for driving the timely and efficient execution of various organizational projects across departments. This role requires a highly organized, mature, and proactive professional who can coordinate effectively with multiple teams, ensure adherence to turnaround timelines, and maintain high standards of communication and professionalism.
Key Responsibilities :
- Manage and oversee multiple projects assigned from time to time, ensuring completion within defined timelines.
- Coordinate and follow up with different departments to ensure smooth execution of operational tasks.
- Understand, structure, and streamline workflows for improved efficiency and accountability.
- Track progress of ongoing projects and flag potential delays or challenges proactively.
- Prepare periodic reports and updates for management on project status and operational performance.
- Build strong, positive, and professional relationships with internal teams to facilitate seamless collaboration.
- Uphold organizational standards of communication, behavior, and professionalism at all times.
Required Skills & Attributes :
Excellent interpersonal and communication skills (both verbal and written).Strong project coordination and time management abilities.Mature, disciplined, and highly responsible individual with strong problem-solving skills.Ability to handle multiple priorities simultaneously and work well under pressure.Sound understanding of organizational workflows and operational systems.High level of professionalism, integrity, and discretion in handling information and interactions.Qualifications & Experience :
Bachelor’s degree in Business Administration, Management, or a related field.Minimum 5–8 years of experience in operations, project management, or administrative coordination roles.Experience in managing cross-functional projects or working with multi-departmental teams.Work Environment :
Full-time, on-site role.May require occasional travel between branches or offices for project coordination.