Interested Candidate call - /
Position Name - Senior Service Now Developer
Location - Remote
Candidate should be flexible to work in Night Shift (PST / EST) Remote
Employment Type – C2 H (3 Months- 5 months max )
Notice Period – Immediate to 10 days .
ITOM : Discovery. Service Mapping. Event Management. Integration Hubs. ITSM : Change, Incident, Problem, Service Request, Knowledge. Platform : Upgrade. Integration. Java Script. REST Api.
Key Responsibilities
Configure ITSM platform (Service Now, Remedy, Jira, or equivalent) to enforce change approval workflows.
Develop automation for rollback, approvals, and post-implementation reviews.
Support technical staff in submitting, tracking, and documenting change requests.
Build dashboards and reports for technical compliance metrics.
Pilot test enforcement workflows in high-risk domains (e.g., firewall, payment, surveillance).
Troubleshoot and fine-tune enforcement controls to balance security with operational efficiency. Qualifications & Experience
5+ years of ITSM or IT operations engineering experience.
Strong hands-on expertise with Service Now, Remedy, or similar ITSM platforms.
Experience integrating security controls into IT operations workflows.
Knowledge of scripting / automation for change rollbacks and enforcement. Familiarity with ITIL v4 and enterprise change management practices.
Servicenow Developer • Bengaluru, Karnataka, India