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Software Development Manager, Value Added Services Tech

ADCI HYD 13 SEZHyderabad, Telangana, India

1 day ago

Job description

Join a multi-billion dollar digital services transformation initiative at one of the world's most customer-centric companies. We're revolutionizing how customers access and experience professional services through our innovative technology platform.

We are looking for a leader into our Fulfillment team to own and drive the vision to build next generation fulfillment platform to achieve our mission.

About the Opportunity :

Value Added Services (VAS) team (Also popularly known as Amazon Home Services (AHS)) in Hyderabad, India is building a WW Services platform which enables Amazon to seamlessly integrate professional services (including home improvement, installation, maintenance, and lifestyle services) with product purchases. We're building a first-of-its-kind ecosystem that connects qualified service professionals with customers while maintaining the highest standards of trust, safety, and customer satisfaction.

Ideal Background :

Proven track record of leading complex technical initiatives and engineering teams

Deep expertise in distributed systems, cloud architecture, and scalable platforms

Experience with marketplace, fulfillment, or on-demand service platforms

Good business acumen and ability to translate strategic goals into technical solutions

Excellence in stakeholder management and executive communication

Passion for building customer-centric solutions

Impact :

You'll be at the forefront of transforming how services are discovered, purchased, and fulfilled in the digital age, while building technology that sets new industry standards for trust, safety, and customer experience.

This role offers the opportunity to :

Shape the future of digital services commerce

Lead breakthrough innovation in a rapidly growing market

Build systems that impact millions of customers and service professionals

Work with innovative technologies at global scale

Develop the next generation of technical leaders

Key job responsibilities

Lead and mentor a team of software engineers, fostering their growth and driving technical excellence
Collaborate with cross-functional teams to define and execute on the product roadmap
Drive data-informed decisions to continuously improve the console experience
Champion best practices in software development, including code quality, testing, and operational excellence
Represent the team in interactions with senior leadership and key stakeholders
Balance short-term deliverables with long-term strategic goals
Innovate on behalf of customers by leveraging high value technologies, including Generative AI and other emerging tools
Continuously seek ways to simplify complex tasks and improve user productivity

BASIC QUALIFICATIONS

Bachelor’s degree in Engineering, Computer Science or a related technical field

8+ years of industry experience working on a software development team (as a engineering manager)

5+ years of experience owning a program / product / feature, scoping requirements, planning milestones, project management and working with technical teams

5+ years of experience in building, growing and managing team of high caliber engineers

Proven track record of leading large cross-functional software projects.

Ability to handle multiple competing priorities in a fast-paced environment

Ability to build relationships with stakeholders and key partners for the program

Good judgment, especially relevant in balancing long term strategic investments with near term business goals.

Able to provide architectural guidance and direction throughout the project lifecycle.

Ability to communicate clearly and effectively with developers, business owners, and senior business leaders

PREFERRED QUALIFICATIONS

Domain expertise in Retail, fullfillment & logistics domain

Good systems integration and architecture experience.

Bachelor’s degree and 10+ years’ experience, or a Master’s degree and 8+ years of experience, or equivalent combination of education and experience.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.

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Software Development Manager • Hyderabad, Telangana, India