Device Management (IDM) Support Engineers – L1 & L2
Location : Chennai
Education : B.E. / B.Tech / MCA
Experience :
L1 - 2–4 years (1 year in Security Device Management)
L2 - 4–6 years (5 years in Security Device Management)
Budget : L1 - 6-7 LPA
L2 - 15-18 LPA
Skills required - IDM (combination of any 2 / 3) :
Forcepoint - DLP
RSA
FIM - Trellix / Tripwire
Seclore
PIM - Arcon / Cyber Arc
Email - O 365 - Defender
L2 - Device Management Support Engineer
Skills : Strong understanding of security tools, monitoring, automation, and escalation handling
L1 - Device Management Support Engineer
Skills : Basic networking & OS concepts, hands-on with security tools, good communication, ticket handling, and SOP documentation
Key Technical Skills (Both Levels) :
Networking : Firewalls, TCP / IP, Routing, Packet Analysis
Operating Systems : Windows, Linux, Ubuntu
Security Tools : WAF, EDR, DLP, DAM, NAC, FIM, IRM, SIEM / SOAR, IAM (PIM, RSA), Secure Web Gateway, Active Directory
Information Security Concepts : OWASP Top 10, CIA Triad, Vulnerability Management, Hardening
Automation : Scripting, Ansible, REST APIs
Additional Skills :
Experience in incident, change, and problem management
Documentation : SOPs, dashboards, RCA, reports
Strong communication skills (written and verbal)
Stakeholder coordination (L2)
Kirti Rustagi
kirti.rustagi@raspl.com
Engineer • Chennai, Tamil Nadu, India