IDM Engineer (L1 & L2)

Device Management (IDM) Support Engineers – L1 & L2

Location : Chennai

Education : B.E. / B.Tech / MCA

Experience :

L1 - 2–4 years (1 year in Security Device Management)

L2 - 4–6 years (5 years in Security Device Management)

Budget : L1 - 6-7 LPA

L2 - 15-18 LPA

Skills required - IDM (combination of any 2 / 3) :

Forcepoint - DLP

RSA

FIM - Trellix / Tripwire

Seclore

PIM - Arcon / Cyber Arc

Email - O 365 - Defender

L2 - Device Management Support Engineer

Skills : Strong understanding of security tools, monitoring, automation, and escalation handling

L1 - Device Management Support Engineer

Skills : Basic networking & OS concepts, hands-on with security tools, good communication, ticket handling, and SOP documentation

Key Technical Skills (Both Levels) :

Networking : Firewalls, TCP / IP, Routing, Packet Analysis

Operating Systems : Windows, Linux, Ubuntu

Security Tools : WAF, EDR, DLP, DAM, NAC, FIM, IRM, SIEM / SOAR, IAM (PIM, RSA), Secure Web Gateway, Active Directory

Information Security Concepts : OWASP Top 10, CIA Triad, Vulnerability Management, Hardening

Automation : Scripting, Ansible, REST APIs

Additional Skills :

Experience in incident, change, and problem management

Documentation : SOPs, dashboards, RCA, reports

Strong communication skills (written and verbal)

Stakeholder coordination (L2)

Kirti Rustagi

kirti.rustagi@raspl.com