Assistant Manager

Genpact (NYSE : G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Assistant Manager / Manager – Decision Analyst(SAS, R, Python)

This position is responsible for providing reporting & insights on client’s digital banking channel. The digital channel management team is responsible for achieving channel account, balance, and fee revenue growth targets across all business segments and product lines. Additionally, the team is responsible for idea and concept generation, business case development, valuation of new concepts and business execution. You will need to become an expert in providing data support and analysis to help define strategy and tactics to meet portfolio goals. In this role, you will be partnering with leadership, product teams, and the broader digital team

Responsibilities

Critical thinking skills to come up with the right questions to ask or problems that need to be solved.

Ability to define the data necessary to build strategy, solve a problem, or make a recommendation.

Ability to quickly learn about our data environment to source data and query large datasets across multiple databases.

Overall digital channel performance & insights delivered to key stakeholders and senior leadership.

Business case and initiative performance tracking delivered to key stakeholders and broader digital channel management team.

Ad-hoc analysis & insights needed to achieve channel performance goals.

Analyze the results of the queries to create meaningful insights.

Ability to effectively visualize and summarize work product for a variety of audiences.

Strong presentation, collaboration, and communication skills.

Ability to simply layout clear options and recommendations for decision makers.

Qualifications we seek in you!

Minimum Qualifications / Skills

Bachelor’s degree in business information systems, computer science, mathematical disciplines, statistics, finance, economics, or other technical degree.

Relevant years of experience in financial services.

Strong knowledge and working experience in data manipulation tools such as Tableau, SQL,

Experience in SAS, R, or Python to query large databases and manipulate large datasets would be an added advantage.

Experience presenting analytical findings to a non-technical audience to guide business decision-making.

Preferred Qualifications / Skills

Experience in Banking or Finance is preferred.

Proficiency in Tableau and SQL

SAS BASE language certification is a plus

Experience with cloud-based analytics services such as Snowflake and AWS

Strong attention to detail and an ability to prioritize work in a fast-paced environment.

Ability to manage a queue of deliverables & requests with minimum supervision.

Strong communications skills; written and verbal.

Excellent interpersonal skills.

Excellent skills with MS Word, Excel and PowerPoint.