Job descriptionExperience working in a multi-system environmentCollaborates with business stakeholders and scrum team to define, coordinate and execute user acceptance testingEvaluates native functionality from third party / cloud solutions and identifies opportunities to meet business needsEnsures the product owner has a robust product backlog for refinementDevelops trust relationships with business stakeholdersSolves complex business problems through aligning Salesforce platform capabilities to make recommendationsUses analytical tools during interviews and analysis of business needs (5 Whys, Cause and Effect Diagrams, etc.)Reviews stories and acceptance criteria with the scrum team (Product Owner, Scrum Master, Dev Team) to gain a common understanding and agree on testabilityDocuments functional and non-functional specificationsIdentifies data sources and analyses data relevant to processes impacted by the solutions being createdAssists the scrum team with functional testing as neededCollaborates with other Business Analysts to align identified user stories within the organizational roadmapAbility to complete complex business process maps and presentationsCollaborates with the scrum team on the definition of done to ensure the successful development of user stories