This job offer is not available in your country.
Immediate Start! Digital Transformation Manager (HRIT)
DarwinboxIndia2 hours ago
Job descriptionEducation : Bachelor’s degree in Business, Technology, or related field. Certifications in Customer Success (e.g., CCSM) or Project Management (e.g., PMP) preferred. Experience : 8+ years in customer success, account management, or digital transformation roles in a SaaS environment. Proven track record of driving client adoption and satisfaction with SaaS platforms. Skills : Strong project management skills (e.g., Asana, Jira, or Trello). Excellent communication and stakeholder management, with ability to influence senior leaders. Proficiency in SaaS platforms, CRM tools (e.g., Salesforce, HubSpot), and data analytics. Knowledge of change management frameworks (e.g., ADKAR, Kotter). Ability to manage multiple client projects in a fast-paced environment. Customer-centric with a consultative approach. Strategic thinker with a focus on driving measurable outcomes. Collaborative and adaptable, thriving in a dynamic SaaS environment. 8+ years of experience in leading process improvement initiatives in B2B SaaS industry, with the ability to drive organizational changes. Previous experience in leading process improvement initiatives or teams, ideally in a cross-functional environment. Expertise in using data analytics to inform decision-making, identify improvement opportunities, and track process performance through KPIs and metrics. Should possess strong leadership and team management skills, with the ability to inspire, guide, and develop cross-functional teams while ensuring efficient operations, seamless collaboration, and the successful execution of customer success strategies.
Role : Digital Transformation - Manager / Sr Manager (HRIT)
Location : Hyderabad
Darwinbox is Asia's fastest-growing HR technology platform, designing the future of work by building the world's best HR tech, driven by a fierce focus on employee experience and customer success, and continuous, iterative innovation. We are the preferred choice of 900+ global enterprises to manage their 2.5 million+ employees across 116+ countries.
Darwinbox's new-age HCM suite competes with local as well as global players in the enterprise technology space (such as SAP, Oracle, and Workday). The firm has acquired notable customers ranging from large conglomerates to unicorn start-ups : Nivea, Starbucks, Swiggy, DLF, Crisil, CRED, Vedanta, Mahindra, Glenmark, Gokongwei Group, Mitra Adiperkasa, EFS Facilities Management, VNG Corporation, and many more.
Our vision of building a world-class product company from Asia is backed by marquee global investors like Microsoft, Salesforce, Sequoia Capital, and Lightspeed Venture Partners.
Key Responsibilities
- Client Engagement : Build strong relationships with key stakeholders to understand their goals and challenges, aligning our SaaS solutions to their needs.
- Transformation Strategy : Design and execute tailored digital transformation plans, integrating our platform to enhance client workflows and outcomes.
- Onboarding & Adoption : Lead end-to-end onboarding, including system configuration, training, and adoption strategies to drive user engagement.
- Success Metrics : Define and track KPIs to measure client success, providing data-driven insights to optimize platform usage.
- Change Management : Develop and deliver change management initiatives, including training and communication plans, to ensure smooth transitions.
- Cross-Functional Collaboration : Partner with product, sales, and technical teams to resolve issues, share feedback, and enhance platform capabilities.
- Continuous Improvement : Proactively identify opportunities to improve client experiences through new features, integrations, or process enhancements.
- Industry Expertise : Stay current on SaaS trends, digital transformation strategies, and customer success best practices to provide innovative solutions.
Qualifications
Key Competencies
Create a job alert for this search
Manager Digital Transformation • India
Related jobs![Senior Manager Technology Transformation [T500-20252] (Apply in 3 Minutes)](https://cdn-logos.talent.com/v1/logo/image?feedcode=jobtraffic-in&company_name=Best%20Buy%20India)
)
- Promoted
- New!
Senior Manager Technology Transformation [T500-20252] (Apply in 3 Minutes)
Best Buy IndiaIndia Champion the vision, strategy, and execution of transformative initiatives that deliver impactful outcomes and elevate the employee experience.
Develop and implement robust measurement frameworks to...Show moreLast updated: 2 hours ago
- Promoted
Digital Project Manager
Thrive PlatformNagpur, IN HIRING] Digital Marketing Executive – Thrive (USA).Hey there! I’m Brian undefined from the Talent team at THRIVE (USA) – and we’re on the hunt for a high-level, strategic, and execution-focused Dig...Show moreLast updated: 30+ days ago
- Promoted
Digital Transformation Manager
GenpactIndia Genpact (NYSE : G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally.
Through our deep business knowledge, operational excellence, ...Show moreLast updated: 5 days ago
- Promoted
Digital Transformation Officer – SCG India
SCGIndia About SCG in India SCG’s mission in India combines.Technology-enabled change is key to scaling operations and creating customer value.
About the Role The Digital Transformation Officer drives projec...Show moreLast updated: 30+ days ago
- Promoted
Consulting Manager – Digital Adoption Platform (DAP) Strategy & Leadership
ISG (Information Services Group)India, India Leading Global Technology Research & Advisory Firm | ISG (isg-one.Wanted : dynamic and creative individuals ready to connect with a like-minded team.
You’ll enjoy all the autonomy you need to help ou...Show moreLast updated: 16 days ago
- Promoted
Digital Transformation Manager (HRIT)
DarwinboxIndia Digital Transformation - Manager / Sr Manager (HRIT).Darwinbox is Asia's fastest-growing HR technology platform, designing the future of work by building the world's best HR tech, driven by a fierce...Show moreLast updated: 16 days ago
- Promoted
- New!
(12 / 10 / 2025) Digital Transformation Manager
GenpactIndia Genpact (NYSE : G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally.
Through our deep business knowledge, operational excellence, ...Show moreLast updated: 6 hours ago
- Promoted
Digital Advertising Manager
ArnayaNagpur, IN Our mission is to deliver high-quality, functional, and timeless designs that bring comfort and style to people everywhere.
As we grow our digital presence globally, we are looking for a.As a Digita...Show moreLast updated: 12 days ago
- Promoted
Director, Paid Media & SEO
Wildish & CoNagpur, IN You will drive our full-funnel digital strategy for both paid media and SEO with a focus on acquisition, conversion, and retention.
In addition to working with internal cross-functional teams, you w...Show moreLast updated: 17 days ago
- Promoted
Dynamic Digital Marketer
Purplechalk cld.coNagpur, IN Now Hiring : Dynamic Digital Marketer.We’re seeking a skilled Digital Marketer (Shopify, Meta Ads, SEO, eCommerce) to oversee and scale our high-value marketing campaigns.
Are you passionate about di...Show moreLast updated: 20 days ago
- Promoted
Digital Advertising Managers
Aditya Birla Limited - IndiaNagpur, IN In a move that underscores its ongoing commitment to digital transformation,.India’s largest and most diversified conglomerates, has announced openings for multiple.
Group’s vast portfolio of brands...Show moreLast updated: 6 days ago
- Promoted
Senior Manager Digital Transformation - PTP
GenpactIndia Inviting applications for the role of Senior Manager , Digital Transformation - PTP.In this role, need to support client and actively partner with Operations / Functions to drive the continuous impro...Show moreLast updated: 30+ days ago
- Promoted
Casagrand - Manager / Senior Manager - Digital Transformation - HRIT - Darwinbox
CASAGRAND PREMIER BUILDER LIMITED, India Darwinbox is Asia's fastest-growing HR technology platform, designing the future of work by building the world's best HR tech, driven by a fierce focus on employee experience an...Show moreLast updated: 4 days ago
- Promoted
Senior Manager - Digital Transformation
GenpactIndia Genpact (NYSE : G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally.
Through our deep business knowledge, operational excellence, ...Show moreLast updated: 5 days ago
- Promoted
Digital and Social Media Manager
Wellisen Nutraceuticals Pvt LtdNagpur, IN Full-Time (US Timing 5PM IST – 2AM IST).RegulatingAI is a 501C (3) non-profit advocacy organization that is dynamic, innovative, and dedicated to ensuring that all stakeholders have a voice in the ...Show moreLast updated: 30+ days ago
- Promoted
- New!
Apply in 3 Minutes! Senior Manager Digital Transformation
GenpactIndia Inviting applications for the role of Lean Digital Transformation.We are seeking a Lean and Quality professional to join our team.
This role focuses on improving efficiency, reducing waste, and stre...Show moreLast updated: 2 hours ago
- Promoted
Startup Mentor - Global Mentor Network
StartupNowNagpur, IN Startup Mentor – India (AI Startups Focus).StartupNow is a global initiative dedicated to empowering founders by connecting them with experienced mentors across industries.We believe every founder ...Show moreLast updated: 12 days ago
- Promoted
Digital Advertising Director
Invisible MotionNagpur, IN Digital Advertising Director – Invisible Motion.At Invisible Motion, ads are not just campaigns.They are engines of growth, stories shaped by data, and bridges between brands and people.Someone who...Show moreLast updated: 17 days ago