Analyst, Veeva Release

ROLE SUMMARY

In Pfizer Digital Research & Development, we work with our R&D partners to accelerate drug development and clinical trials through digital products and solutions.

Within Digital R&D, the Veeva Platform & Services function is responsible for defining the strategy and leading the delivery of the Veeva product suite to end users of Veeva products within Digital R&D. This includes the operation, implementation, and integration of Veeva platform solutions that address R&D business processes effectively. Veeva solutions include Regulatory – RIM (Registrations, Submissions, and Publishing), Clinical (CTMS, eTMF, Study Start Up, and Site Connect), and Quality (QMS and Quality Docs).

Your role as Veeva Release Analyst involves working with a team of release managers / operations associates to plan, schedule, and manage software releases for Veeva platform solutions.

To excel in this role, you should have a combination of strong technical background, people management skills, exceptional organizational skills, and the ability to collaborate effectively with cross-functional teams.

ROLE RESPONSIBILITIES

Participate in the planning, execution, and delivery of software releases, ensuring the smooth deployment of products and services to R&D stakeholders.

Support release activities, including version control, feature branching, code merges, and deployment

Develop release plans, progress, and status updates to stakeholders

Manage day-to-day system activities and mitigate risks mitigate risks related to the release process, including addressing potential bottlenecks

Prepare necessary documentation, release notes, and communication materials for each release

Participate in post-release activities, such as issue tracking, bug fixes, and customer support

BASIC QUALIFICATIONS

HS Diploma (or Equivalent) and 6 years of relevant experience OR an associates degree with 4 years of experience OR a bachelors degree with 0+ years of experience in Computer Science, Software Engineering, or a related technical field.

Service delivery experience, preferably in pharmaceutical industry

Technical support and operations management experience participating in robust, cost-effective, high-quality services for external and internal customers.

Participating in cross-functionals teams including business subject matter experts, technical experts and compliance teams for project execution.

Good knowledge of analytics, quantitative and problem-solving skills to drive decisions for optimized solutioning.

Knowledge of stakeholder management, facilitation, influencing and negotiation skills.

Strong working knowledge on MS Tools – Project, Word, PowerPoint, Excel.

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

Information & Business Tech