Compliance and Process Manager for one of the leading Data Center

Years of Experience : 10+ Years

Location : Turbhe, Navi Mumbai.

Responsibilities

• Process Optimization :
• Design, document, and implement standardized processes for datacenter operations, including incident management, change management, and operational workflows.
• Identify opportunities for process improvements to enhance efficiency, scalability, and reliability.
• Utilize data-driven insights to streamline operations and reduce operational risks.
• Policy Development and Training :
• Develop and maintain compliance policies, procedures, and guidelines specific to APAC datacenter operations.
• Train staff on compliance with requirements, safety protocols, and operational best practices.
• Foster a culture of compliance and accountability across the organization.
• Risk & Control Management :
• Ability to identify, assess, and mitigate risks related to security, availability, and data integrity.
• Strong understanding of IT General Controls (ITGC), access controls, and change management.
• Experience in developing and enforcing policies (security, incident response, BCP / DR).
• Stakeholder Collaboration :
• Work closely with legal, IT, security, and facility management teams to align compliance and process initiatives.
• Liaise with regional regulators, auditors, and third-party vendors to ensure adherence to standards.
• Collaborate with global compliance teams to ensure consistency with corporate policies.
• Reporting and Monitoring :
• Develop and maintain compliance dashboards and KPIs to track adherence and performance metrics.
• Provide regular reports to senior management on compliance status, risks, and process improvements.
• Monitor and report on environmental, health, and safety (EHS) compliance in datacenter facilities.
• Incident and Risk Management :
• Lead investigations into compliance breaches or process failures, implementing corrective actions.
• Develop and maintain business continuity and disaster recovery plans for datacenter operations.
• Ensure proactive risk management to minimize disruptions to operations.

Qualifications

Skills Required

Process Optimization, Risk Control Management, Change Management