Talent.com
No longer accepting applications
Immediate Start! Client Relationship Manager

Immediate Start! Client Relationship Manager

Vensure Employer SolutionsNoida, Uttar Pradesh, India
18 hours ago
Job description

Client Relationship Manager (CRM)

Our platform is disrupting the industry in how organizations view the HR function and we’re committed to breaking down barriers to make HR operations simpler while delivering a differentiated client experience.

As a Client Relationship Manager, you will be responsible for increasing loyalty and building lasting relationships with clients through proactive engagement and risk management. You will be assigned a book of clients for which you will become the trusted business partner. Your success will be measured based on client revenue retention and adoption for your book of business.

Your key areas of focus and influence will be :

  • Client heath and engagement
  • Contract Renewals and risk management
  • Product adoption and return on investment
  • Advocacy

Overview

  • Manage client book of business and execute a strategy across the entire client lifecycle driving renewals and an overall positive client experience measured by retention rate, NPS, and product adoption
  • Illustrate business value by defining clear metrics and proof points for all customer engagements via conducting Business Reviews
  • Onboard new accounts and new users providing frameworks for success, clearly articulating the value of our service, and driving adoption throughout the client’s lifetime
  • Orchestrate client success by working closely with internal teams to deliver value for customers, solve complex problems, and improve internal processes
  • Manage contract renewals process including pricing negotiations and identify and forecast risk based on client engagement and insights
  • Partner with the Sales organization to drive upsell opportunities and expansion
  • Manage client health as it relates to key performance indicators & create specific action plans for most at-risk clients (i.e. check-ins, project managing escalated issues, etc.)
  • Represent the voice of the client capturing feedback, sharing client stories, and reporting trends across the organization
  • Requirements

  • At least 10-12 years experience in a consultative, multi-client account management background through HCM disciplines or SaaS organization
  • Proven complex problem-solving abilities
  • Excellent written and verbal communication skills
  • Strong organization, analytical, and project management skills and the ability to effectively multi-task
  • Flexible, team-oriented self-starter who can thrive in a startup environment
  • Escalation management and innovative problem-solving skills with creative ability to overcome challenges
  • Demonstrated ability to take ownership and accountability
  • Bachelor’s degree required
  • Create a job alert for this search

    Client Relationship Manager • Noida, Uttar Pradesh, India

    Related jobs
    • Promoted
    Client Relationship Manager

    Client Relationship Manager

    Stunning DentistryNew Delhi, Delhi, India
    Stunning Dentistry is India’s Most Elite & Premier Dental Office located in.Greater Kailash 1 and Netaji Subhash Place.This is a full-time on-site role as a Client Relationship Manager located in N...Show moreLast updated: 30+ days ago
    • Promoted
    Virtual Relationship Manager-Elite

    Virtual Relationship Manager-Elite

    upGrad Rekrutmeerut, uttar pradesh, in
    Deepen customer relationships to increase overall relationship value.Acquire new Non-Resident (NR) accounts and generate referrals from existing customers. Drive remittances across all managed and s...Show moreLast updated: 4 days ago
    • Promoted
    Relationship Manager

    Relationship Manager

    SolarSquareDelhi, India
    Key Responsibilities : Customer Success Management : Manage core Customer Success activities such as onboarding, training, support, account management, service delivery, up-sells, and advocacy.Map ...Show moreLast updated: 4 days ago
    • Promoted
    Relationship Manager

    Relationship Manager

    Drip CapitalDelhi, India
    About Drip Capital We are a US-based fintech company revolutionizing global trade for SMEs.At Drip Capital, we’re redefining the future of trade finance and facilitation, empowering small and mediu...Show moreLast updated: 25 days ago
    • Promoted
    Client Relations Manager

    Client Relations Manager

    Cinzel Communication LLPNoida, Republic Of India, IN
    Cinzel Communication LLP, based in Noida, is a dynamic digital marketing agency specializing in SEO, Paid Ads, Social Media Marketing, Content Strategy, and Web Solutions.We deliver growth-focused ...Show moreLast updated: 2 days ago
    • Promoted
    Client Relationship Manager

    Client Relationship Manager

    Saxon GlobalDelhi, India
    We are seeking an experienced Client Partner to lead and grow strategic relationships within the Banking & Financial Services sector in India. The role involves driving business growth, managing cli...Show moreLast updated: 30+ days ago
    • Promoted
    Virtual Relationship Manager

    Virtual Relationship Manager

    Bajaj Capital LtdDelhi, India
    Bajaj Capital Ltd is currently hiring for.The relevant product knowledge is must.To apply share your updated CV at ashwarya.Show moreLast updated: 3 days ago
    • Promoted
    Client Relationship Associate

    Client Relationship Associate

    DuruperNoida, Uttar Pradesh, India
    We are seeking a motivated Client Relationship Associate (CRA) to join our team in Noida.This entry-level position is perfect for freshers looking to kickstart their careers in client relations.The...Show moreLast updated: 2 days ago
    • Promoted
    • New!
    ▷ (Only 24h Left) Client Relationship Manager

    ▷ (Only 24h Left) Client Relationship Manager

    Vensure Employer SolutionsNoida, Uttar Pradesh, India
    Client Relationship Manager (CRM) Our platform is disrupting the industry in how organizations view the HR function and we’re committed to breaking down barriers to make HR operations simpler whil...Show moreLast updated: less than 1 hour ago
    • Promoted
    Client Relationship Manager

    Client Relationship Manager

    UNISON INTERNATIONAL CONSULTING (The Recruitment Company)Delhi, India, India
    Client Relationship Manager – B2B Key Accounts.Banking | Retail | Fintech | Gifting | E-Gifting.Interested candidates can WhatsApp their CV at. We are seeking a highly skilled and experienced.Client...Show moreLast updated: 15 days ago
    • Promoted
    Virtual Relationship Manager

    Virtual Relationship Manager

    upGrad Rekrutnew delhi, delhi, in
    Strengthen and grow relationships with existing First Wealth customers.Acquire new Non-Resident (NR) accounts and generate qualified referrals. Drive remittance business across managed and sourced p...Show moreLast updated: 4 days ago
    • Promoted
    Virtual Relationship Manager Lead

    Virtual Relationship Manager Lead

    Anand Rathi Share and Stock Brokers Ltdmeerut, uttar pradesh, in
    You will be responsible to manage a team of Virtual Relationship Managers (VRMs).You will play a key role in scaling digital. Lead, manage, and motivate a team of Virtual Relationship Managers to ac...Show moreLast updated: 4 days ago
    • Promoted
    Client Relationship Manager

    Client Relationship Manager

    Vensure Employer SolutionsNoida, Uttar Pradesh, India
    Client Relationship Manager (CRM).Our platform is disrupting the industry in how organizations view the HR function and we’re committed to breaking down barriers to make HR operations simpler while...Show moreLast updated: 2 days ago
    • Promoted
    Preferred Relationship Manager

    Preferred Relationship Manager

    Anand Rathi Share and Stock Brokers LtdNew Delhi, Delhi, India
    The Relationship Manager is the ultimate face of the business as (s) he is going to be the final point of contact with the client. S) He would be responsible for acquiring High Net Worth relationshi...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Client Relationship Manager

    Client Relationship Manager

    MONEYLICIOUS INVESTMENTS AND CONSULTING SERVICES PRIVATE LIMITEDDelhi, India
    Hiring for Client Relationship Manager role.The Corporate is a modern asset management and financial advisory platform focused on transparent, cost-efficient, and unbiased financial solutions for c...Show moreLast updated: 16 hours ago
    • Promoted
    Relationship Manager

    Relationship Manager

    GramPro Business Services Pvt. Ltd.Delhi, India
    We are Hiring for a Scheduled Commercial Bank!.Position : Service Delivery Associate (SDA) – Non-Cash (Aspire).Service Delivery Manager (or Branch Manager where no SDM is present).The role involves ...Show moreLast updated: 25 days ago
    • Promoted
    Associate Relationship Manager

    Associate Relationship Manager

    SmartQDelhi, India
    We go many miles beyond the F&B industry into capturing hearts and making a real difference by resolving the root cause of the business problem. At the core we strive to understand our clients' requ...Show moreLast updated: 30+ days ago
    • Promoted
    Relationship Manager - Large / Mid Corporate

    Relationship Manager - Large / Mid Corporate

    InvoicemartDelhi, India
    Relationship Manager & Client Relationship Manager.Relationship Manager - Hyderabad Client Relationship Manager - Hyderabad. TREDS Limited (a group company of Axis Bank).Receivables of Micro, Small ...Show moreLast updated: 30+ days ago