Sales Operations Specialist

About InvoiceCloud :

InvoiceCloud is a fast-growing fintech company with an award-winning culture and a leading disruptor in the electronic bill presentment and payment (EBPP) space. Serving more than 3200 customers across the utility government and insurance industries InvoiceClouds secure and innovative SaaS platform enhances the customer experience driving higher digital payment AutoPay and paperless adoption rates. By switching to InvoiceCloud clients can improve customer engagement and satisfaction while lowering costs accelerating payments and reducing staff workloads. To learn more visit .

Job Title : Sales Operations Specialist India

Location : Hyderabad / India

Department : GTM

AboutInvoiceCloud :

Founded in 2009InvoiceCloudis a leading provider of vertically tailored integrated payment solutions. We empower organizations in government utilities financial services and nonprofit sectors to streamline workflows such as client onboarding communication billing and payment processing. Our mission is to improve the interactions between our customers and their clients through a true SaaS platform. AtInvoiceCloud we prioritize a culture that fosters innovation collaboration and personal growth.

Role Overview :

We are seeking a Sales Operations Specialist to join our dynamicGTMteam. This pivotal role will support cross-functional initiatives across Sales MarketingEnablement and Analytics. The ideal candidate will be a proactive problem-solver with a strong analytical mindset capable of managing CRM systems marketing automation tools and supporting data-driven decision-making.

Key Responsibilities :

• CRMProjectManagement (Salesforce) :
• Maintain andoptimizeSalesforce configurations workflows and data integrity.
• Support user onboarding training and troubleshooting.
• Collaborate with Sales and Marketing teams to implement new features and enhancements.
• Sales & Marketing Project Support :
• Act as a liaison between Sales Marketing and Analytics teams to ensure alignment on goals and deliverables.
• Supportadhoc projects such as lead scoring territory planning and sales enablement initiatives.
• Coordinate cross-functional meetings and track project milestones.
• Seller relationship and Enablement :
• Ability to translateprocessadaptionandtraining sales team
• Plan and implement seller enablement pieces
• Analytics & Reporting :
• Perform data analysis to uncover trends opportunities and areas for improvement.
• Support forecasting pipeline analysis and performance tracking.
• Research & Process Improvement :
• Conduct market and competitor research to support strategic initiatives.
• Identifyand implement process improvements to enhance operational efficiency.
• Document best practices and standard operating procedures.

Qualifications : Required :

Preferred :

What We Offer :

InvoiceCloud is an Equal Opportunity Employer.

InvoiceCloud provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

If you have a disability under the Americans with Disabilities Act or similar law or you require a religious accommodation and you wish to discuss potential accommodations related to applying for employment at our company please contact .

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To all recruitment agencies : InvoiceCloud does not accept agency resumes. Please do not forward resumes to our jobs alias employees or any other organization location. Invoice Cloud is not responsible for any fees related to unsolicited resumes.

Required Experience :

IC

Key Skills

Financial Services,Information Technology,Cost Control,Corporate Risk Management,Law

Employment Type : Full Time

Experience : years

Vacancy : 1