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Client Servicing Executive

ConfidentialNoida, India

8 days ago

Job description

Position Overview

We are looking for a proactive and dynamic Client Servicing Executive with proven experience in agency sales and account management . The role involves building and maintaining strong client relationships, ensuring smooth campaign execution, and driving revenue growth through upselling and cross-selling opportunities.

Key Responsibilities

Act as the primary point of contact between the agency and clients, ensuring seamless communication.
Understand client business objectives and translate them into effective marketing / advertising strategies.
Manage end-to-end client servicing including campaign briefings, execution, reporting, and performance reviews.
Collaborate with internal teams (media, creative, strategy, and operations) to deliver high-quality campaigns on time.
Maintain strong relationships with existing clients while identifying opportunities for upselling and cross-selling.
Support new business development by participating in pitches, proposal creation, and presentations.
Ensure timely collection of payments and manage account profitability.
Stay updated on industry trends, competitor activities, and digital / advertising innovations to provide strategic recommendations.

Requirements

Bachelor's degree in Marketing, Business, Communications, or related field.

2–5 years of experience in client servicing / account management with an advertising / creative / digital agency.

Must have hands-on agency sales / business development experience .

Strong communication, presentation, and negotiation skills.

Ability to manage multiple clients and projects simultaneously under tight deadlines.

Strong understanding of digital marketing, advertising campaigns, and media planning.

Excellent relationship-building and problem-solving skills.

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Skills Required

Digital Marketing, Media Planning, Agency Sales, Account Management

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Client Servicing Executive • Noida, India