Roles & Responsibilities :
- Handle inbound and outbound calls from domestic customers
- Assist customers with queries, complaints, or service-related requests
- Resolve issues in a timely and professional manner
- Ensure customer satisfaction through effective communication
- Update call logs and maintain customer records as per process
- Follow call scripts and guidelines to ensure call quality
Why Join Us :
Entry-level opportunity with on-the-job trainingFriendly and supportive team environmentGrowth opportunities in customer support rolesFixed shift hours (no night shifts)Quick onboarding processSkills Required
Domestic Voice Process, Customer Support, Outbound Calls