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Technical Content Writer (IT services)

Technical Content Writer (IT services)

ConfidentialAhmedabad, India
3 days ago
Job description

Primary title : Technical Writer - IT Services

About The Opportunity

We operate in the IT Services sector, delivering B2B software solutions, cloud integrations, and enterprise-grade platforms to global customers. This on-site role in India focuses on creating technical content that drives product adoption, reduces support load, and accelerates sales enablement across developer and enterprise audiences.

Role & Responsibilities

  • Author clear, accurate technical content for developer and enterprise audiences—API docs, SDK guides, integration walkthroughs, and reference manuals.
  • Collaborate with product managers, engineers, and support to convert technical specifications and meeting notes into consumable content and examples.
  • Design and maintain API reference using OpenAPI / Swagger and publish consumable developer guides and code samples.
  • Optimize content for discoverability—implement SEO best practices, structure content in CMS, and maintain navigation and versioning guidelines.
  • Edit and peer-review documentation for consistency, tone, accuracy, and compliance with style guides; enforce documentation standards.
  • Measure content performance using analytics, incorporate user feedback, and drive iterative improvements to reduce support tickets and onboarding time.

Skills & Qualifications

Must-Have

  • 3+ years of hands-on technical writing experience for IT services, SaaS, or developer-focused products (on-site in India).
  • Proven experience producing API documentation and developer guides using OpenAPI / Swagger.
  • Strong working knowledge of Markdown and HTML for content authoring and publishing.
  • Experience with Content Management Systems and documentation platforms (Confluence, static site generators, or equivalent).
  • Practical SEO experience for technical content—keyword research, metadata, and content structuring for search discoverability.
  • Portfolio of published technical content (API references, integration guides, whitepapers, or case studies).

    • Preferred

  • Familiarity with version control workflows (Git) and CI-based doc publishing.
  • Experience writing code samples or SDK guides in one or more languages (Python, JavaScript, Java).
  • Prior exposure to enterprise sales enablement content or support knowledge-base optimization.

    • Benefits & Culture Highlights

  • Hands-on role with cross-functional exposure to product, engineering, and customer success teams.
  • Opportunity to shape documentation standards and drive measurable product adoption improvements.
  • Collaborative, delivery-driven environment with on-site engagement in India.

    • Location : On-site – India. Employer : Career Bloc. If you are a detail-focused technical communicator who can translate complex engineering concepts into clear, searchable content that empowers developers and enterprise users, we want to hear from you.

    Skills : it,html,technical writing,content management systems,markdown,confluence,technical content writer,seo,swagger

    Skills Required

    content management systems , Technical Writing, markdown , Confluence, Swagger, api documentation, Html, Seo

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