Lead Solutions Engineer

Who are we? At Unbxd, we're building the world's largest search intelligence products. We are a bunch of close-knit, highly driven, and highly skilled engineers & Support Function teams who think big and execute beyond what is expected. The challenges cut across algorithmic problem solving, systems engineering, machine learning, and infrastructure at a massive scale. Learn more about us here Netcore Unbxd !!

Working with us? An opportunity for innovators, problem solvers & learners. Working with us is Innovative, empowering, rewarding & fun. Amazing Office, competitive pay, along with an excellent benefits package.

What do you contribute? A Customer Success Solution Architect is a customer-facing technical expert who plays a crucial role in ensuring customers successfully integrate and utilize a SaaS platform, thereby maximizing its value and driving long-term success.

Key Responsibilities :

Solution Design and Implementation :

• Collaborate with customers to understand their business requirements and translate them into technical solutions using the SaaS platform, including API and SDK integrations.

API and SDK Expertise :

Technical Guidance :

Customer Relationship Management :

Product Adoption and Advocacy :

Cross-Functional Collaboration :

Solution Maintenance and Improvement :

Required Skills and Experience :

Strong technical background :

Customer-focused mindset :

Project management skills :

Experience with relevant tools :