Infrastructure Support Specialist

Job Summary

We are seeking a highly skilled Infrastructure Support Specialist to join our team. In this role, you will be responsible for monitoring customer Azure infrastructure, handling incidents and tickets, attending customer calls, and supporting the team in day-to-day operations.

Key Responsibilities :

• Monitor customer Azure infrastructure to ensure optimal performance and availability.
• Handle incidents and tickets efficiently, utilizing strong problem-solving skills to resolve issues quickly.
• Attend customer calls to provide timely support and address their concerns.
• Support the team in day-to-day operations, providing guidance and assistance as needed.

Requirements

To succeed in this role, you will need :

Candidate Profile

We are looking for a motivated and detail-oriented individual who is passionate about technology and customer service. If you have a strong work ethic, excellent problem-solving skills, and a willingness to learn, we encourage you to apply.