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Specialist - User Support - Global Service Centre

Specialist - User Support - Global Service Centre

DP World Australiaindia, India
9 hours ago
Job description

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. We’re rapidly transforming and integrating our businesses Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door.

About DP World Global Service Centre

DP World’s Global Service Centre (GSCs) are key enablers of growth delivering standardization, process excellence and expertise, and automation in areas of Finance, Freight Forwarding, Marine Services, Engineering and Human Resources, helping accelerate DP World’s growth and business transformation. As we experience exponential growth, there has never been a more exciting time to join us. Discover your next role here and change what's possible for everyone! As an equal employer that recognizes and values diversity and an inclusive culture, we empower and up-skill our people with opportunities to perform at their best. Join us and be part of an amazing team that is transforming the future of world trade.

Role Purpose :

  • The Vendor Management Relationship Officer is responsible to :

Provide support to the Vendor Performance Team on all day-to-day operational vendor management activities.

Designation : Specialist

Base Location : Navi Mumbai

Reporting to : Deputy General Manager

Key Role Responsibilities :

  • Managing all vendor registration requests related to procurement activities on the relevant eSourcing Portals.
  • Conducting all vendor pre-qualification assessments on the relevant eSourcing Portals, and in accordance with the applicable policies and procedures.
  • Providing pro-active tender related support to ensure all vendors access online tenders in a timely manner.
  • Collaborating with the technical helpdesk to ensure all vendor technical-related queries are resolved in a timely manner.
  • Conducting frequent vendor database cleansing activities on the relevant eSourcing Portals.
  • Supporting all Procurement Departments across the Group with any specific operational vendor management activities.
  • Ensuring daily / weekly progress reports are maintained of all vendor management activities and communicated to the relevant stakeholders.
  • Supporting market research activities to identify new vendors to enrich the approved pre-qualified list of global vendors.
  • Identifying, presenting, and implementing opportunities for process improvements that enhance the overall efficiencies of vendor management activities.
  • Ensure all vendor management activities are completed in an efficient, effective, and timely manner.
  • Skills & Competencies :

  • 2-3 years successful experience and track record of consistent achievement in a Procurement Department (or equivalent) Vendor Management role (preference given to prior procurement exposure) within a large and complex multinational organization.
  • A demonstrable track record of best practice vendor management in a service orientated environment.
  • A strong organizational background and interaction with vendor management related activities.
  • Basic knowledge of procurement and supply chain within the context of vendor management activities.
  • Strong experience in either implementing or working with eSourcing applications.
  • Experience in reporting and data analytics.
  • Education & Qualifications :

  • Bachelor’s in business administration or equivalent
  • Working towards or CIPS qualified (is advantageous)
  • DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.

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