Dynamics 365 F&O Technical Support

The Microsoft Dynamics 365 Technical Consultant is responsible to technically support of MS-Dynamics 365 for Finance & Operations (formerly AX) for our UK manufacturing client for their India office in Bengaluru. This role ensures a smooth transition from implementation by providing expert technical support during hypercare and beyond. It focuses on maintaining and optimizing Dynamics 365 F&O components to uphold system performance across live environments.

Responsibilities

• Batch job creation and monitoring
• Workflow configuration and troubleshooting
• Data corrections and patch deployments
• Printer and scanner integration
• Security roles and user access management
• Version control and release management
• Integration support with custom / third-party apps
• Hypercare support (post go-live issue resolution)
• Backlog management for live sites
• Collaboration with functional consultants and business stakeholders
• Training and testing support
• Documentation and standards compliance

Qualifications