Cyber security Service Delivery Manager
Job Title : Service Delivery Manager – Cybersecurity
Company – Prime Infoserv Pvt Ltd
Location : Kolkata, India
Job Type : Full-Time
About Us
At Prime Infoserv, we are not just an IT services provider—we are a trusted Cyber Advisory
and Managed Security Services (MSS) partner. Our mission is to empower enterprises with
resilient IT infrastructure, advanced cybersecurity solutions, and risk compliance
frameworks. As we expand, we are seeking a Service Delivery Manager (SDM) to drive
excellence in project execution, delivery, and client success within our cybersecurity domain.
Role Overview
The Service Delivery Manager – Cybersecurity will act as the strategic owner
of service delivery, ensuring seamless execution of IT and cybersecurity projects while
maintaining strong client partnerships. This role blends service ownership, P&L
accountability, and technical involvement. You will be expected to not only lead teams but
also engage in technical discussions, solution reviews, and hands-on oversight to
ensure delivery excellence.
What You’ll Do
- Delivery Ownership : Manage the end-to-end delivery of cybersecurity and IT
infrastructure services with full accountability for timelines, quality, and profitability.
ensuring adherence to budgets, improving margins, and optimizing resource
allocation.
architecture validation, and troubleshooting where necessary. Collaborate closely
with cybersecurity architects, SOC teams, and engineers.
clients, driving satisfaction and long-term relationships.
executive-level reporting on project performance and financial health.
and daily internal team stand-ups.
What You Bring
Management.
years in cybersecurity or IT infrastructure leadership.
and cost optimization.
such as :
o SOC operations, SIEM, threat detection & incident response
o Vulnerability management, endpoint security, firewalls, cloud security
o Compliance frameworks (ISO 27001, NIST, GDPR, SOC 2)
Certifications (Preferred) : PMP, PRINCE2, ITIL, CSM, CISSP, CISM
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