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Enterprise Account Manager - Teleservices domain

Enterprise Account Manager - Teleservices domain

Quess Global Recruitment ServicesThrissur, IN
18 hours ago
Job description

Job Title :

Major Account Manager – Enterprise Sales

Main Purpose of Job

Client offers subscription services entailing a gamut of products like Domain registration and hosting solutions. The incumbent will be responsible for generating business through Business Solution products i.e. email, domain registration & hosting solutions.

Main Responsibilities

  • Develop and execute strategic account plans for major corporate clients to achieve assigned revenue and growth objectives.
  • Build and maintain long-term relationships with key decision-makers and influencers within client organizations.
  • Identify upselling, cross-selling, and new business opportunities within existing accounts.
  • Coordinate with internal teams (pre-sales, product, delivery, and support) to ensure smooth execution of client requirements.
  • Understand client business challenges and position company solutions to meet their strategic goals.
  • Manage the complete sales cycle – from prospecting to closure and post-sales relationship management.
  • Prepare accurate forecasts, reports, and account performance reviews.
  • Keep abreast of industry trends, competitor activities, and emerging customer needs.
  • Ensure high levels of customer satisfaction and retention through proactive engagement.
  • Participate in corporate events, presentations, and client meetings as required.

Qualifications / Experience

  • Graduate in any stream, MBA preferred
  • Overall experience of 5 - 8 years with at least 7 years of relevant experience in an ISP or emailing and hosting environment over the cloud computing model
  • Experience in Acquiring Large Enterprise Accounts especially in BFSI, Pharma and FMCG will be an added advantage
  • Knowledge of prices, margins and activities of both, own products and competition
  • Excellent oral, written and interpersonal communication skills;
  • Ability to influence others and gain support from stakeholders
  • Ability to determine appropriate priorities and be self-directed;
  • Strong negotiator, collaborator and team player
  • Demonstrated ability to maintain a fast work pace, managing multiple priorities simultaneously often under pressure while maintaining a positive attitude.
  • Ability to achieve results in the absence of overt guidance is expected

    • Training Requirement

  • Product Training : Deep understanding of SaaS offerings (Email, Collaborations tools, Cloud, CRM).
  • Sales Process : Company-specific sales methodology, funnels stages, and closure process.
  • CRM Tools Training : Usage of internal CRM and sales dashboards.
  • Proposal & Pricing : Understanding of standard commercial models and approval workflows.
  • Objection Handling & Negotiation : Regular refreshers on handling common objections and competitive positioning.
  • Communication Skills : Training in structured discovery calls, email etiquette, and virtual meeting protocols.

    • Please share updated cv to kavita.aparanji@qmail.quesscorp.com

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