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Executive- Academic Administration & Front Desk
Executive- Academic Administration & Front DeskConfidential • Gurugram, Gurgaon / Gurugram, India
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Executive- Academic Administration & Front Desk

Executive- Academic Administration & Front Desk

Confidential • Gurugram, Gurgaon / Gurugram, India
23 days ago
Job description

Position Overview :

We are seeking a dynamic and organized Executive – Academic Administration & Front Desk to serve as the first point of contact for all academic and administrative queries. This role combines front-desk responsibilities with essential academic support tasks to ensure smooth day-to-day operations within the institution.

The ideal candidate is friendly, detail-oriented, and capable of multitasking in a fast-paced academic environment. You will play a pivotal role in managing student records, supporting academic processes, and maintaining a welcoming and professional reception area.

Name of the Institution : Indian Institute of Art and Design (IIAD)

Location : Okhla Phase 1, New Delhi- 110020 & Gurgaon Sector 68.

Working Conditions : Timings : 9.00 am – 6.00 pm (Monday to Friday)

10 : 00 am – 5 : 00pm (Saturday), 2 Saturdays off

Work Experience : 2 years (minimum) (Candidates from Gurgaon will be preferred).

Education : Preferably Graduate with short term-professional / vocational qualifications

Personality & Must have :

  • Mature, self-driven capability of handling the tasks independently.
  • To be Impressive, Energetic, courteous and suave.
  • Should have good knowledge of English.
  • Good knowledge of MS Office word / Power Point / Excel Access / taking notes / correspond on emails / good Email etiquette and writing skills.
  • Should have the ability to work in a team.

Job Description : The Candidate is expected to demonstrate reasonable amount of skills and maturity in the following :

Student-related tasks(Academic Administration Office) :

  • Follow-up for fees, resolving fee-related issues, speaking to parents
  • Query Management -Providing general academic assistance to students and facilitating a good all-round student experience
  • Co-ordination with students
  • First point of contact for any student work
  • Maintaining healthy relations with students
  • Maintaining up-to-date academic records
  • Preparing and providing transcripts and certificates on request
  • Ensuring smooth registrations,
  • Uploading of documents andprocessing of enquiries
  • Filing of paperwork.
  • Conduction of Entrance Exam and any other exam – Online or On Campus
  • Marks entry, tally & forwarding to concerned universities.
  • Any other work that relates to Academic Administration.
  • Backup for Front Desk. The work is as follows : -

    Front Desk / Travel Desk related work :

  • Greeting &receiving visitors at Front Desk
  • Answering, screening & forwarding all phone calls &enquiries.
  • Receiving, sorting, distribution & dispatch of daily mail or deliveries.
  • Ensure a tidy & presentable front desk area.
  • Campus visits / ticketing for staff / travel arrangements for marketing activities
  • Any other work that relates to the front desk.
  • Cab / buses / car arrangements
  • Salary : 25k-30k / month

    Negotiable and commensurate with skills and qualifications.

    Skills Required

    Word, email etiquette , Writing Skills, Access, Excel, Ms Office

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    Front Desk Executive • Gurugram, Gurgaon / Gurugram, India

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