ServiceNow Architect

ServiceNow Architect

Exp : 10 years and above

Location : Hyderabad / Coimbatore

About the Role

Lead the overall technical roadmap and architecture for ServiceNow implementations, ensuring solutions are scalable, efficient, and aligned with IT and business strategies.

Responsibilities

• Develop comprehensive architecture design specifications and documentation, including technical and system diagrams.
• Provide expert technical leadership and guidance on leading practices, platform capabilities, and design principles.
• Lead, mentor, and guide development and administrative teams through the project lifecycle.
• Design and implement strategic architecture across ServiceNow modules, including ITSM, FSM, CSM, and ITOM.
• Define and document technical architecture for integrations, data flows, and API integrations with other systems.
• Provide technical leadership for the entire platform lifecycle, including customization, optimization, and ongoing maintenance.
• Drive improvements in operational efficiency through high-quality ServiceNow implementations and workflows.

Qualifications

Required Skills