Security Management
- Supervise agency-appointed security supervisors and monitor deployment of guards.
- Ensure compliance with hospital security protocols for staff, patients, visitors, and assets.
- Oversee access control systems, CCTV monitoring, fire safety drills, emergency codes (Code Red, Code Pink, etc.).
- Liaise with local law enforcement in case of medico-legal cases, thefts, or incidents.
- Maintain security incident logs, reports, and conduct periodic risk assessments.
Housekeeping Management
Supervise outsourced housekeeping supervisors and ensure optimum manpower allocation across all hospital areas (wards, ICUs, OTs, OPDs, public areas).Monitor quality of cleanliness, infection control, and bio-medical waste management.Ensure compliance with NABH / JCI standards related to hygiene and sanitation.Implement periodic audits and surprise inspections for quality check.Coordinate with Infection Control Committee for preventive measures.Vendor & Contract Management
Act as a single point of contact between hospital management and outsourced agencies.Monitor service-level agreements (SLAs), vendor compliance, attendance, and billing.Ensure replacement of absentee staff and adherence to agreed manpower norms.Participate in vendor evaluation and feedback process.Regulatory & Compliance
Ensure compliance with statutory laws related to fire safety, occupational safety, biomedical waste, and labour laws (through vendor).Prepare reports and documentation for audits, inspections, and accreditation.Conduct regular safety drills in coordination with Safety Committee.People Management
Provide leadership and guidance to outsourced supervisors.Resolve conflicts, grievances, or escalation from agency staff.Train supervisors on hospital SOPs, emergency codes, and patient interaction etiquette.Qualifications
Any Graduation with Fire & Safety Training
Experience of 6-10 years as a part of the Security team deployed at a site.
Must have skills
Passion for ExcellenceResults OrientationCommunication SkillsCustomer FocusIntegrity & EthicsSkills Required
Fire Safety, Infection Control, access control systems , Regulatory Compliance, Security Management