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Microsoft 365 Administrator

Microsoft 365 Administrator

KWA Analyticsamritsar, India
5 days ago
Job description

About KWA Analytics : We are a global organization offering a comprehensive range of consulting services for trade lifecycle management to clients involved in energy, commodities, shipping, treasury, central banking, capital markets, and asset / investment management.

Roles & Responsibilities

  • Managing User Accounts, including creating accounts, assigning licenses, security policies and relevant accesses to users.
  • Managing Software Licenses.
  • Managing and supporting user devices using device management, e.g. Intune.
  • Maintaining Security of the Microsoft 365 environment including configuring security settings, managing permissions, and ensuring that all users follow security protocols.
  • Supporting Users – Providing support to users by troubleshooting issues, answering questions, and ensuring that they have the necessary tools and resources to perform their tasks efficiently.
  • Implementing and Managing Policies – Implementing and managing various policies within the Microsoft 365 environment including setting up and enforcing policies related to security, device management, and compliance.
  • Monitoring and Reporting – Regularly monitoring the Microsoft 365 environment and generating reports on usage, security incidents, and compliance status.
  • Collaborate with Global IT Administrators.
  • Providing recommendations for improvements and efficiencies in managing the Microsoft 365 environment.
  • Submit user reported incidents to 3rd party managed service providers when appropriate
  • Conducting User Access to ensure user access levels align with employee status and job functions.
  • Take ownership of incoming and handover critical items during UK, US after hours.
  • Perform Vulnerability, Risk assessment for IT / security incidents (i.e. malware, phishing, etc.)
  • Review, prioritize and implement IT security improvement recommendations from Microsoft via 365 Admin portals.
  • Power BI reporting skills are a plus.

Skill and Qualifications

  • Strong skillset for at least 6+ years is required.
  • Exhibiting strong problem-solving skills and attention to detail
  • Demonstrable and referenceable experience of administering Microsoft 365 domains in organizations having between 100 - 500 employees
  • Demonstrable capabilities in using, navigating and administering in Microsoft Admin Centers
  • Experience of using PowerShell to interrogate and update settings in Microsoft 365, including Exchange, SharePoint is desirable
  • Experience of Power Automate for building custom workflows or apps is desirable
  • Experience of using ticket management products such as Jira
  • Experience of working remotely and with teams in different geographies
  • Strong verbal, written communication skills and English language capabilities
  • Numerate Degree
  • Benefits :

    For the ideal candidate we offer :

  • A permanent job contract.
  • Competitive compensation package and allowances for shifts as per industry standard
  • 24 days’ vacation plus public holidays and sick leaves
  • Training and Development
  • A collaborative team environment.
  • Flexible working arrangements- Remote working opportunity.
  • Regular social events.
  • Family Medical Insurance (Self, Spouse & 2 Kids)
  • Team Building Activity yearly.
  • Create a job alert for this search

    Microsoft 365 Administrator • amritsar, India

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