SAP B1 Functional Support Analyst

Job Title : SAP Business One (SAP B1) Support Executive / Functional Analyst

Experience : 3–5 Years

Location : Pune Work from Office.

Department : IT / ERP Support

Reporting To : IT / ERP Manager

About the Role :

We are seeking an experienced and detail-oriented SAP Business One (SAP B1) Support Executive to join our IT team. The ideal candidate will be responsible for providing end-to-end support for SAP B1 users, ensuring smooth system operations, efficient issue resolution, and continuous improvement of business processes across sales, inventory, purchasing, and finance functions.

Key Responsibilities :

• Provide functional and technical support to SAP Business One users across departments.
• Identify, analyze, and resolve SAP B1 issues in a timely and prioritized manner.
• Develop and maintain SQL queries, stored procedures, and reports to support business operations.
• Manage user access, master data, and system configurations within SAP B1.
• Collaborate with internal stakeholders to gather business requirements and recommend system / process improvements.
• Work with external SAP partners for escalations, upgrades, or customization needs.
• Conduct end-user training and maintain documentation / SOPs for system usage and troubleshooting.
• Ensure data accuracy, integrity, and consistency across all modules.
• Support integration and reporting between SAP B1 and other internal platforms (CRM, e-commerce, etc.).

Required Qualifications & Skills :

Preferred Skills :

Personal Attributes :