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Infra Tech Lead Analyst - Vice President

12542 Citicorp Services India Private Limitedpune, India

10 hours ago

Job description

The Infrastructure Technology Lead Analyst is an intermediate level role responsible for assisting with LAN / WAN and help desk administration activities, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team. The overall objective is to use infrastructure technology knowledge and identified policies to process data, resolve issues and execute administrative tasks.

Responsibilities :

Create complex project plans, perform impact analyses, solve / work high impact problems / projects, and provide resolution to restore services
Provide Root Cause Analysis (RCA) post restoration of service
Design testing approaches, complex processes, reporting streams, and assist with the automation of repetitive tasks
Provide technical / strategic direction to team members
Review requirement documents, define hardware requirements and update processes and procedures as necessary
Ensure ongoing compliance with regulatory requirements
Responsible for applications dealing with the overall operating system
Conduct project related research
Has the ability to operate with a limited level of direct supervision.
Can exercise independence of judgement and autonomy.
Acts as SME to senior stakeholders and / or other team members.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications :

8-10 years of experience in roles centered around infrastructure delivery (application hosting and / or end user services) with a proven track record of operational process change and improvement

Understanding of how specialization within area contributes to the business and of competitors' products and services

Ability to develop projects required for design of metrics, analytical tools, benchmarking activities and best practices

Ability to work with virtual / in-person teams, and work under pressure / to a deadline

Experience in a Financial Services or large complex and / or global environment preferred

Effective written and verbal communication skills

Effective analytic / diagnostic skills

Ability to communicate technical concepts to non-technical audience

Education :

Bachelor’s / University degree, Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Family Group : Technology

Job Family : Infrastructure

Time Type : Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and / or contact the recruiter.

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Vice President • pune, India