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International HR Services

International HR Services

Tata Consultancy Serviceskottayam, kerala, in
1 day ago
Job description

Mega Walk-In Drive : TCS Mumbai is Hiring for International HR Services

Job Title : International HR Services

Date : November 8th 2025, Saturday

Timings : 10 : 00 AM – 12 : 30 PM IST

Venue : Tata Consultancy Services Ltd, Olympus A, Security Block, Hiranandani Estate, Patlipada, Thane West, Pin code - 400607

Shift : Should be comfortable with Night Shift & 24x7 Rotational Support. Work from Office only

Experience Required : 3-8 years

Employment Type : Full-Time

Interested candidates may attended face to face interview basis eligibility and job description fitment.

Things to Carry for your Interview :

  • Candidates to have registered EPs
  • 2 Photocopies of Govt ID Proof (Aadhar / PAN)
  • Updated CV
  • TCS application form

Mandatory Requirements (How to generate your EPCN)

EPCN number is mandatory for eligibility of the interview

  • Step 1 : Visit https : / / ibegin.tcs.com / iBegin /
  • Step 2 : Click to login
  • Step 3 : Click New user (Register with us)
  • Step 4 : Select "BPO" in areas of interest and complete the registration. (Fill the details)
  • Step 5 : Once completed, your TCS no. will be generated which starts from EP2025XXXX .
  • Step 6 : You will receive the EP number on your personal e-mail ID.

    • Eligibility :

  • Minimum 15 years of regular, full-time education (10 + 2 + 3), Non-Technical, Human resource stream preferred.
  • Should be flexible with night shifts & rotation shifts

    • Overview :

    We are seeking a highly motivated International HR Services Specialist to join our Global HR Operations team. This role is responsible for delivering seamless HR services across multiple international regions with a strong emphasis on employee experience, accuracy, and compliance. The incumbent will manage end-to-end HR administrative processes, ensure timely and error-free delivery, and act as a key liaison between employees, managers, and HR business partners. The ideal candidate will have a strong knowledge of Workday and ServiceNow, a proven track record in HR operations, and the ability to work in a fast-paced global environment while maintaining the highest standards of service excellence.

    Key Responsibilities :

    Employee Lifecycle Management

  • Administer and close probation processes for new hires, ensuring timely actions in Workday.
  • Assign missing pay-groups for employees in Workday, ensuring accurate payroll alignment.
  • Maintain and update employee contract notifications in Workday.
  • Extend fixed-term contracts in line with policy and compliance requirements.

    • Letters & Documentation

  • Generate, review, and deliver job change letters in Workday.
  • Proofread letters and run error reports to ensure accuracy before sending to employees.
  • Create and manage compensation change letters for employees.
  • Support generation of employee visa letters and reference letters upon request.

    • Compensation & Benefits Processing

  • Review and process shift allowance and on-call allowance requests in compliance with local policies.
  • Audit monthly data related to time off, including negative and positive leave balances.
  • Review employee time off requests and manage over-utilized time off processes.

    • Employee Support & Query Resolution

  • Act as the first point of contact for employees, triaging and resolving HR queries via ServiceNow.
  • Review and process short-term leave certification forms for specific geographies.
  • Ensure employee queries are resolved with a focus on employee experience and service excellence .

    • Quality, Compliance & Audits

  • Conduct regular audits of HR data in Workday to ensure compliance and accuracy.
  • Maintain a strong compliance mindset while handling employee records and sensitive information.
  • Provide timely reports and insights to HR leadership as needed.

    • Required Skills and Qualifications :

  • 3-8 years of HR Operations / Shared Services experience supporting international geographies.
  • Strong expertise in Workday (core HR, letter generation, contracts, compensation, and absence management).
  • Hands-on experience in ServiceNow or similar ticketing tools.
  • Strong understanding of HR processes, compliance, and documentation standards.
  • Exceptional attention to detail, proofreading, and quality control skills.
  • Ability to manage high volumes of tasks while ensuring accuracy and timeliness.
  • Strong critical thinking, problem-solving, and decision-making skills.
  • Excellent written and spoken English communication skills; ability to manage diverse stakeholders.
  • Flexibility to work in a 24x7 support environment
  • Added advantage : Experience in running Python scripts to automate employee filings, audit processes, and letter generation.

    • Key Competencies :

  • Employee Experience Mindset : Proactive, empathetic, and focused on delivering positive employee interactions.
  • Client Management : Ability to build strong working relationships with employees, managers, and HR stakeholders across regions.
  • Critical Thinking : Analytical and solution-oriented approach to managing complex HR queries and exceptions.
  • Process Excellence : Strong commitment to continuous improvement, compliance, and error-free delivery.
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    Service International • kottayam, kerala, in

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