Sr Technical Writer

About The Company

P360 is an advanced pharma software company specializing in business technology development and implementation for pharmaceutical and life sciences companies worldwide. We focus on creating innovative solutions that enhance operational efficiency across organizations, providing a comprehensive view of internal processes and identifying areas for improvement. Our commitment to technological excellence and client-centric services positions us as a leader in the industry, supporting our clients in achieving their strategic goals through cutting-edge software tools and tailored solutions.

About The Role

We are seeking an experienced Technical Writer to join our dynamic team at P360. In this role, you will be responsible for creating clear, concise, and comprehensive documentation that supports our products and services. Your work will be instrumental in translating complex technical information into user-friendly content, ensuring our clients and internal teams can easily understand and utilize our solutions. The ideal candidate will have a strong background in technical communication within software development, engineering, or related fields, with a passion for simplifying complex concepts and enhancing user experience.

Qualifications

The successful candidate will possess a bachelor's degree in a relevant technical field such as Computer Science, Engineering, or Information Technology. A minimum of four years of industry experience as a technical writer is required, with proven ability to quickly grasp complex technical topics. Candidates should have prior experience in developing documentation and procedural materials tailored for diverse audiences, along with excellent written and verbal communication skills. Familiarity with UI / UX principles, content design, and creating visuals or diagrams for technical support is highly desirable. Expertise in PowerPoint and proficiency with documentation tools are essential. Certifications from recognized bodies like the Society for Technical Communicators are preferred but not mandatory.

Responsibilities

• Develop comprehensive and accurate documentation that aligns with organizational standards and best practices.
• Deeply understand products and services to effectively translate complex technical information into simple, engaging content.
• Create user-centric content that addresses the needs of various audiences, facilitating ease of use and understanding.
• Maintain and update detailed reference materials, including research data, usability test results, and design specifications.
• Assess current documentation and implement innovative improvements to enhance clarity and usability.
• Research, outline, write, and edit new and existing content in collaboration with cross-functional teams.
• Gather information from subject matter experts independently to develop manuals, technical specifications, and process documentation.
• Coordinate with development and support teams to organize documentation repositories, revise existing materials, and optimize data storage solutions.
• Create and maintain information architecture templates that comply with organizational and legal standards, ensuring easy data migration and accessibility.
• Develop content in various media formats to maximize usability, maintaining a consistent voice across all documentation.

Benefits

Equal Opportunity

P360 is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We welcome applications from candidates of all backgrounds, regardless of race, gender, age, religion, disability, or sexual orientation. Our hiring process is designed to be fair and equitable, ensuring that all applicants are evaluated based on their skills, experience, and potential to contribute to our organization. We believe that diversity enriches our company culture and drives innovation, and we are dedicated to providing equal employment opportunities to all qualified individuals.

Skills Required

Content Design, Powerpoint