Senior QA Tester

Duties & Responsibilities

Review and analyze business requirements and technical specifications from business.

Design and create manual test cases for Salesforce applications and related systems.

Perform functional, regression and UAT testing in Salesforce CRM application.

Validate Salesforce components such as custom objects, workflows, validation rules, and Lightning pages.

Use Apex query to retrieve required data stored in servers.

Automate the functional test cases during the sprint and maintain a robust regression suite. Report on regression status to key stakeholders.

Identify, document, and track defects using tools like JIRA or Azure DevOps.

Collaborate with developers, business analysts, and stakeholders to ensure quality deliveries.

Participate in Agile ceremonies and contribute to sprint planning and retrospectives.

Maintain test documentation and provide test summary reports.

Requirements

Basic Qualifications

Bachelor's degree in computer science, Information Systems, or related field

4+ years of experience as QA tester

2+ years of experience in Salesforce CRM testing.

Understanding Automation framework and able to convert Salesforce functional test cases to automation test scripts and maintain a robust regression automation suite will be added advantage.

Good understanding of Salesforce CRM, including standard / custom objects and business processes.

Experience with test management tools (e.g., TestRail, Zephyr).

Familiarity with Agile / Scrum methodologies.

Strong analytical and communication skills.

Ability to work independently and in a team environment.

Preferred Qualifications

Automation testing certifications (Selenium / Test Automation Engineer).

Salesforce certifications (e.g., Salesforce Administrator).

Experience with Salesforce Lightning.

Knowledge of testing integrations between Salesforce and third-party systems.

Hands-on experience or familiarity with Generative AI (Gen AI) tools that can assist in software testing, such as automated test case generation, defect prediction, or intelligent test data creation.

Skills Required

Salesforce, Selenium, Zephyr, Testrail, APEX, Jira, Azure Devops