Hotel reservation executives

Company Description

Alcor Getaways specializes in hotel marketing, offering expert insights and tailored solutions to help hotels maximize their reach and drive bookings. Focused on delivering effective strategies, Alcor Getaways supports hotels in reaching their target audience and increasing occupancy. The company is committed to providing impactful marketing services that meet the unique needs of its clients.

Role Description

This is a full-time, on-site role for a Hotel Reservation Executive based in Neemrana. The role involves managing reservations, assisting customers with inquiries, ensuring customer satisfaction, recommending services, and handling booking requests. You will also collaborate with customers to meet their needs and provide excellent customer service, while contributing to overall sales growth.

Qualifications

• Strong communication and interpersonal skills
• Experience in customer service and ensuring customer satisfaction
• Proficiency in handling hotel reservations with attention to detail
• Ability to contribute to sales initiatives and meet targeted goals
• Problem-solving and organizational skills
• Proficiency in reservation systems or related software is an advantage
• Prior experience in the hospitality industry is preferred