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Operations Manager (Manpower Management)

Operations Manager (Manpower Management)

atmsTiruppur, IN
18 hours ago
Job description

Role Overview

We are looking for a hands-on Operations Manager who can manage end-to-end manpower operations, ensure seamless deployments, and get work done through teams effectively.

The ideal candidate will be strong in coordination, client communication, and on-ground execution — especially in managing forklift operators, drivers, and other blue-collar staff .

Key Responsibilities

  • Oversee end-to-end site operations — from manpower planning and deployment to daily issue resolution.
  • Supervise and guide field coordinators / site supervisors to ensure timely attendance, shift coverage, and client satisfaction.
  • Get work done through people : drive accountability, discipline, and performance within teams.
  • Handle recruitment and onboarding of blue-collar manpower (forklift operators, drivers, loaders, helpers, etc.).
  • Ensure PF / ESI and statutory compliance for all deployed staff.
  • Maintain regular communication with clients via email and calls; promptly address operational concerns and service quality.
  • Track site performance through reports, attendance sheets, and manpower utilization MIS.
  • Visit client locations periodically to review workforce, discipline, and documentation.

Requirements

  • Graduate with 4–8 years of experience in operations, manpower supply, or facility management.
  • Proven ability to lead teams and get execution done through people .
  • Working knowledge of PF / ESI, onboarding, and blue-collar workforce compliance.
  • Excellent communication and follow-up skills (both written and verbal).
  • Willing to travel to multiple client sites across Delhi-NCR.
  • Strong problem-solving mindset and ability to handle field challenges independently.

    • Preferred Background

  • Experience managing manpower for logistics, warehouses, or manufacturing clients.
  • Exposure to forklift operator or driver deployments will be a strong plus.

    • Would you like me to make a one-paragraph condensed version of this (around 5–6 lines) suitable for or Naukri postings?

    You said :

    I want this person to fill in my operational roles for smg / chandigarh / or anywhere I need to be.

    ChatGPT said :

    Got it — you’re looking for someone who can act as your operational right hand , capable of stepping into your shoes and managing sites (like SMG, Chandigarh, or anywhere required) independently.

    Here’s a refined Job Description written with that intent — focused on autonomy, reliability, and leadership :

    Job Title : Operations Manager – Manpower Deployment (Delhi / NCR) Location : Delhi (with travel to Chandigarh, SMG, and other client sites as required) Role Overview

    We are seeking a proactive and dependable Operations Manager who can independently manage end-to-end manpower operations across multiple client locations.

    The ideal candidate will serve as an extension of senior management , ensuring operational smoothness at sites like SMG, Chandigarh, and other regions — taking complete ownership of deployment, compliance, and client coordination.

    Key Responsibilities

  • Manage end-to-end manpower operations including recruitment, onboarding, deployment, attendance, and site discipline.
  • Act as the on-ground lead for sites across Delhi-NCR, Chandigarh, or other regions , ensuring smooth day-to-day functioning.
  • Take ownership of forklift operator and driver deployments , ensuring timely mobilization and replacement when required.
  • Get work done from teams — supervise coordinators, field staff, and supervisors to ensure productivity and accountability.
  • Liaise directly with clients for site operations , handle escalations, and maintain excellent communication over email and phone.
  • Ensure PF / ESI and statutory compliance for all deployed manpower.
  • Regularly review site performance and submit reports / MIS to management.
  • Travel as needed to handle new client setups, audits, and workforce issues.

    • Requirements

  • Graduate with 4–8 years of hands-on experience in manpower operations or facility management.
  • Strong leadership and follow-up skills — able to take ownership and deliver results without daily supervision.
  • Good understanding of blue-collar workforce management , especially forklift operators and drivers.
  • Proficient in Excel, reporting, and email communication .
  • Willing to travel frequently (Delhi, NCR, Chandigarh, and other regions).
  • Working knowledge of PF / ESI, labour compliance, and statutory documentation .

    • Preferred Background

  • Experience with logistics, warehouse, or industrial clients.
  • Exposure to handling clients like Godrej, Delhivery, or SMG preferred.
  • Someone who thrives on accountability, ownership, and operational discipline.

    • Salary Range 25000-35000 per month depending on experience

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