Service / Senior Service Engineer - Regional Service (Gujarat) (m / f / d)
ConfidentialDelhi, India9 days ago
Job descriptionExecute and manage repairs (there is well defined job-list) onsite / service channel partners office. To handle escalated calls from other colleagues based on requirements To provide technical assistance to other colleagues in installations and business development calls, based on allocated Job / tasks. To generate revenue through Repairs, Accessories Sales, AMCs and repair exchange as per given targets - coordinate to submit estimate, approval follow-ups, spares consumption and invoicing. Ensure proper and timely response / update to the customer - directly to achieve high level of customer satisfaction Implement Empathy, Drive, Communication competencies and fair understanding and exhibition of Self / Brand Image To monitor planned visits of self. Responsible for maintenance, upkeep, tracking and audit of loaner equipment and inventory. To ensure turn-around time defined in advance Implementation of company defined processes and systems required to deliver high quality consistent Customer Service Support. Degree or Diploma in Electronics / Electrical / Instrumentation, / Biomedical or Equivalent. Candidate should have basic knowledge of Electrical and Electronics fundamentals. 3-8 years of experience in service & maintenance Field exposure required, local language knowledge mandatory. Good communications, listening and interpersonal skills. Proficiency in English, Hindi & Regional Language Ability to utilize resources efficiently Self-starter and swift learner Ability to adapt and work under pressure The company provides comprehensive health coverage, including hospitalization benefits, for employees and their dependent family members. The coverage includes : Self, Spouse, Two dependent children, Parents or Parents-in-law (any one set as per employee's preference) Parental Leave Policies to support employees during significant family milestones Free & Confidential Counselling Support to promote employee well-being and mental health The company provides insurance coverage to ensure financial protection for employees and their families in case of unforeseen circumstances. The coverage includes : Term / Life Insurance Accidental Disability / Death Insurance KARL STORZ also contributes 4.81% of the Basic salary to the Gratuity scheme. This is payable when an employee leaves the services of the company after completion of a minimum of 5 years as per the Gratuity Act 1972 Employees can choose to contribute to the National Pension Scheme by making a declaration to the effect
Mission
Responsible for meeting the daily service repair needs of medical device equipment with defined quality standards & optimum utilization of resources in assigned territory with focus on achievement of customer service excellence.
Key Responsibilities
- To manage and execute the installations and warranty service. Conduct Preventive Maintenance Programs and Tray Audits as per technical expertise and timelines given. To provide on-site Service Support to customers across the defined region for repair of Equipment of Medical, Industrial and Veterinary endoscopes.
- To update call stage in the web portal and escalate calls / issues to the supervisors / regional in-charge in timely manner
B) Technical Escalation
C) Revenue Generation
D) Soft Skills
E) Planning
F) Compliance (Policies and Process)
Qualification & Functional Experience
Other Requirements
Your Benefits
Skills Required
Electronics, Instrumentation, Electrical, Biomedical
Create a job alert for this search
Service Engineer • Delhi, India
Related jobs
)
- Promoted
- New!
Senior Service Delivery Manager
ApexonDelhi, IN Apexon is a digital-first technology services firm specializing in accelerating business transformation and delivering human-centric digital experiences.
We have been meeting customers wherever they...Show moreLast updated: 17 hours ago
- Promoted
- New!
Senior Radio Frequency Engineer
VeltrisDelhi, IN Veltris is an AI-first digital product engineering company that approaches AI as an orchestrator for long-term industry transformation.
We empower clients to Build AI-native systems, Modernize exist...Show moreLast updated: 17 hours ago
- Promoted
Senior Service Desk Engineer
Lenovo IndiaDelhi, India We are committed to providing exceptional 24x7 support to our customers, and this role is crucial to maintaining our high standards.
Senior Managed Service Desk Engineer , your primary responsibilit...Show moreLast updated: 30+ days ago
- Promoted
Senior Kubernetes Platform Engineer
People Prime WorldwideDelhi, IN Our Client Corporation provides digital engineering and technology services to Forbes Global 2000 companies worldwide.Our Engineering First approach ensures we can execute all ideas and creatively ...Show moreLast updated: 30+ days ago
- Promoted
Service engineer for mechanical or optical machines (India)
Schmoll Maschinen GmbHDelhi, India Schmoll Maschinen GmbH is a manufacturer of machines for electronic and micro structuring applications with over 80 years of engineering experience.
We serve customers in the PCB Electronic industry...Show moreLast updated: 30+ days ago
- Promoted
GTM Engineer
ScalantecGhaziabad, IN GTM Engineer (m / f / d) – Full Time, Remote.We’re looking for a GTM Engineer to help us build, automate and scale the outbound and growth systems behind our clients’ sales pipelines.You’ll work at the...Show moreLast updated: 2 days ago
- Promoted
Service Manager Platform Storage and Backup
Global capability centerDelhi, India Service Ownership & Strategy - Own the service vision and roadmap for Backup & Storage, aligning with Digital Platform strategy and enterprise capability goals.
translate strategy into measurable o...Show moreLast updated: 7 days ago
- Promoted
Service Engineer
EscoDelhi, India Esco Lifesciences Group provides enabling technologies, products, and services to the life sciences and healthcare industries, supporting academic research and scientific discoveries, clinical prac...Show moreLast updated: 30+ days ago
- Promoted
Intermediate Service Delivery Engineer
Elios TalentDelhi, India Intermediate Service Delivery Engineer.Key Highlights Support incident response, change control, and day-to-day service delivery operations ⚡ Assist triage and coordination during high-severity inc...Show moreLast updated: 1 day ago
- Promoted
Service Engineer
Aster Commercial KitchensDelhi, Delhi, India Bangalore / Hyderabad – 1 position.Hiring Alert : Sales Champion for a New Specialty Coffee Company! .Are you a coffee wizard with a passion for crafting the perfect brew and leading high-performing...Show moreLast updated: 16 days ago
- Promoted
Senior Service Delivery Manager
ConcentrixDelhi, India Position : Senior Service Delivery Leader, Operations Location : Bangalore.THE ROLE : We are seeking a visionary Delivery Leader, who is not only adept in strategic foresight but also in execution exc...Show moreLast updated: 30+ days ago
- Promoted
- New!
ServiceNow Enginner
People Prime WorldwideMeerut, IN Hiring : ServiceNow Performance Analytics Developer | 8+ Years Experience.ServiceNow + Performance Analytics (PA).We are looking for an experienced.
ServiceNow Performance Analytics Developer.If you ...Show moreLast updated: 17 hours ago
- Promoted
Biomedical Sales & Service Engineer
Greenwell HealthcareDelhi, India Greenwell Healthcare is a trusted name in the field of Sleep and Respiratory Care, with over 15 years of expertise in delivering innovative healthcare solutions across South India.Our mission is to...Show moreLast updated: 16 days ago
- Promoted
Service Engineer
FRANCOIS COMPRESSORS INDIA PRIVATE LIMITEDDelhi, India About the Company : François Compressors India Pvt.AF Compressors, head quartered in Belgium, offering compressed air solutions in the food and beverage industry.
We are an international team of 80 e...Show moreLast updated: 30+ days ago
- Promoted
Senior ServiceNow Engineer with AI
SmarTek21Meerut, IN We are looking for a highly skilled ServiceNow Engineer with deep expertise in AI, automation, and enterprise-scale integration.
In this role, you will design, build, and scale next-generation Gener...Show moreLast updated: 16 days ago
- Promoted
- New!
Field Services Engineer
Vulcam Medical Systems Private LimitedDelhi, IN Responsible for meeting the daily service repair needs of medical device equipment with defined quality standards & optimum utilization of resources in assigned territory with focus on achievement ...Show moreLast updated: 17 hours ago
- Promoted
- New!
Service Engineer
OrbiTouch HR (orbiTouch outsourcing pvt ltd)Delhi, IN Urgent Hiring || Repair and Maintenance Lead || Bangalore.Profile - Repair and Maintenance Lead.Experience - Minimum 2+ years’.
Track kilometers run by all the cars and proactively and timely servic...Show moreLast updated: 17 hours ago
- Promoted
Senior Service Delivery Engineer
Elios TalentDelhi, India Senior Service Delivery Engineer.Key Highlights Own service delivery operations.Lead major incident management , driving rapid triage, clear communication, and cross-team coordination Improve opera...Show moreLast updated: 1 day ago