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Collection Manager

Collection Manager

ConfidentialDelhi
30+ days ago
Job description
  • Handle collections for the assigned area and achieve collection targets on various parameters like resolution, flows, credit cost and roll rates (depending on the bucket)
  • Ensure that the NPAs are kept within assigned budget and active efforts are made to minimize it.
  • Increase the fee income / revenue and develop initiatives to control and reduce the amount of vendor payouts
  • Conduct asset verifications and possession as per SARFESI / Section 9 process through court receivers.
  • Track & control the delinquency of the area (Bucket & DPD wise) and focus on nonstarters
  • Ensure customer satisfaction by ensuring quick resolution of customer issues within specified TAT
  • Build relationships with key clients to ensure timely collections are made and monitor defaulting customers by ensuring regular follow with critical / complex customers to identify reasons for defaulting
  • Represent the organization in front of legal / statutory bodies as required by the legal team and ensure that the collection team adheres to the legal guidelines provided by the law in force
  • Skills Required

    Auditing, Collection Management, Finance, Budgeting, Debt Recovery, Collections

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