Product Owner – Platform Rollout & Customer Experience

About iVoyant

iVoyant is on a mission to simplify enterprise integration through our low-code, cloud-native platform. As our suite of SaaS products rapidly expands, we’re looking for a Product Owner who thrives at the intersection of product vision, engineering execution, and customer engagement.

Role Overview

As Product Owner – Platform Rollout & Customer Experience , you will play a critical role across multiple product lines from pre-launch coordination to scaled customer adoption. You will define roadmaps, drive backlog prioritization, and lead strategic engagements with both internal teams and customer leadership.

You won’t just support the product you’ll own how it’s delivered, understood, and adopted.

Key Responsibilities

Roadmap Ownership & Delivery

Define and maintain clear product roadmaps aligned with business goals and customer needs

Collaborate with engineering teams to decompose features into actionable sprints

Prioritize backlogs across multiple product lines and maintain product health through continuous grooming

Customer Engagement & Leadership Alignment

Conduct discovery sessions, user workshops, and deep-dive demos with enterprise customers

Engage with senior leadership on the customer side to understand strategic needs and communicate product vision

Gather actionable feedback and translate it into features that improve customer success and retention

Product Documentation & Enablement

Lead the development of product documentation, internal knowledge bases, and release notes

Own the presentation layer building and delivering compelling demos and roadshow materials

Ensure GTM teams and customers are informed and enabled throughout the product lifecycle

Cross-Functional Collaboration

Partner with UX / UI, engineering, and QA to ensure customer-friendly, technically feasible solutions

Collaborate with marketing, sales, and support to align on messaging, onboarding, and rollout plans

What We’re Looking For :

5+ years of experience as a Product Owner or Product Manager in SaaS or cloud environments

Proven experience leading roadmap discussions, customer-facing demos, and strategic product presentations

Strong communication and storytelling skills, especially in presenting to both technical and executive audiences

Proficiency with Agile tools like Azure DevOps (ADO), Jira, or Aha!

Experience working across multiple product lines or in a platform-based setup

Nice to Have :

Experience in low-code integration platforms (e.g., Workato, MuleSoft, Boomi, etc.)

Familiarity with cloud infrastructure concepts (Azure, AWS, etc.)

Agile certifications (CSPO, SAFe) or previous customer success / solutions background