Storage Support Engineer II

Job Summary :

A Storage Support Engineer is responsible for managing and supporting storage systems and infrastructure within an organization. They ensure the availability, reliability, and performance of storage systems, troubleshoot issues, and implement improvements to optimize storage operations. They collaborate with cross-functional teams to provide technical support and deliver solutions to storage-related problems.

Responsibilities :

• Manage and maintain storage systems, including installation, configuration, and monitoring.
• Troubleshoot storage-related issues, perform root cause analysis, and implement appropriate solutions.
• Optimize storage performance and capacity utilization through regular monitoring and analysis.
• Collaborate with cross-functional teams, including network engineers, system administrators, and software developers, to provide storage-related support.
• Perform regular backups and data replication to ensure data integrity and availability.
• Implement and enforce storage security measures, including access controls, encryption, and disaster recovery plans.
• Stay up-to-date with industry trends and advancements in storage technologies to recommend and implement best practices.
• Create and maintain documentation, including standard operating procedures and technical specifications.
• Participate in the planning and implementation of storage-related projects, including system upgrades and migrations.
• Provide training and knowledge sharing to team members and end-users on storage-related topics.

Skills Requirements :

Education Requirements :

Physical Requirements :

Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and / or viewing a computer terminal. Type and / or sit for extended periods of time. Consistent attendance is an essential function of the job.