Salesforce Expert Opportunity
At Digile, we are seeking a seasoned Salesforce expert to join our organization. As a key member of our team, you will be responsible for handling user management, troubleshooting and resolving issues related to standard and custom objects, workflows, validation rules, reports, and dashboards.
About the Role
- Troubleshoot and resolve complex issues related to standard and custom objects, workflows, validation rules, reports, and dashboards.
- Respond to tickets, incidents, and service requests within agreed SLAs.
- Perform data management activities – data import / export, deduplication, mass updates using tools like Data Loader.
- Monitor integrations with other applications and coordinate with technical teams in case of failures.
- Assist with configuration changes (page layouts, profiles, flows, process builder, approval processes, etc.).
- Collaborate with Salesforce developers, admins, and business stakeholders to escalate and resolve complex issues.
- Generate reports and dashboards for business stakeholders as per requirements.
- Stay updated on Salesforce releases and provide recommendations for leveraging new features.
- Maintain documentation for support processes, configurations, and knowledge base articles.
- Develop and customize Salesforce applications using Apex, LWC, Visualforce, and SOQL.
Requirements
We are looking for an individual with strong technical skills, excellent communication and problem-solving abilities, and the ability to work collaboratively in a fast-paced environment.
Benefits
This role offers the opportunity to work on challenging projects, collaborate with experienced professionals, and contribute to the growth of our organization.