Badging Officer

170+ Years Strong. Industry Leader. Global Impact.

At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence.

Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts.

The Badging Officer, assigned to one of Pinkerton's largest global clients, will be responsible for the process management of physical identify access cards creation and maintenance as well as the monitoring of the access control program for corporate sites within the identified geography. The Officer partners closely with local management, employees, contractors, and vendors in those locations to successfully deliver achieve deliverables.

• Represent Pinkerton's core values of integrity, vigilance, and excellence.
• Ensure local and regional badge operations in the assigned area of responsibilities are compliant with the corporate global badge policy.
• Monitor all badge and access applications via the Trouble-Ticket / SIM and RightCrowd systems and ensure that the Service Level Agreement (SLA) and commitments to internal customers are met.
• Provide input to the Site Setup Matrix for new and existing corporate office projects.
• Monitor RightCrowd system working statuses and coordinate with global team for area access requests.
• Serve as point of contact with Corporate Security Badge Office (CSBO) in support of badging operations.
• Ensure proper maintenance of badging inventory and records across assigned corporate offices
• Perform other badge and physical identity area access management related duties as assigned by the line manager.
• All other duties, as assigned.

At least two years of experience in management of access controls (Lenel preferred), badging operations, security platforms, and customer service.

Competencies

Working Conditions

Pinkerton is an equal opportunity employer to all applicants and positions without regard to race / ethnicity, color, national origin, ancestry, sex / gender, gender identity / expression, sexual orientation, marital / prenatal status, pregnancy / childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.

Skills Required

lenel, Customer Service, Microsoft Office